Brooke Ballard, Bs, Cadac Ii Email & Phone Number

Dearborn County

• Investigated reported incidents of child abuse and neglect, made determinations of whether or not the incident was substantiated and developed recommendations to a Juvenile Court or County Director for disposition.• Assessed safety and level of risk to the child for additional injury or harm, including whether the child was in imminent danger, and removed the child from the family as the situation warranted; placed child in a protected environment.• Performed needs assessments to determine treatment options for families and children evaluated to be abused/neglected or referred by law enforcement, other social service agencies or schools as a possible in need of services (CHINS).• Testified in either a Juvenile or Criminal Court of Law concerning the needs of the families and children that were assigned to the incumbent’s caseload, the families’ ability to remedy the abusive/neglectful situation, or concerning alleged criminal activities of a parent or other perpetrator.• Developed “informal adjustment” plans with families and children in their home to divert children from the juvenile justice system and to meet the “least intrusive intervention” standard.• Accepted on-call responsibility periodically to receive and investigate allegations of child abuse/neglect.• Coordinated local service delivery for a family or children to assist them towards the establishment of a safe and stable home for children.• Counseled families regarding the social needs and skills of families and children.• Conducted home studies and family histories.• Maintained data which provided management an opportunity to evaluate family and children needs on a trend analysis basis.

Lawrenceburg, In

• Managed a caseload of 60-90 patients monthly by effectively using an in-depth knowledge of a variety of therapeutic models and theories to understand and plan intervention strategies. • Monitored patient progress and changed therapeutic approaches and best practices accordingly; implemented evidenced-based interventions based on a patient’s response to treatment.• Collaborated with patients and appropriate others to develop comprehensive treatment plans that addressed priority needs, desired treatment outcomes, and agreed upon action plans and reassessments.• Charged with maintaining patient records related to screenings, intake, treatment, continuing care, progress toward goals and objectives, discharge summaries, and treatment outcomes that were accurate, concise, timely, and useful for coordinating treatment team planning, monitoring, and review.• Coordinated with local agencies and organizations to expedite patient treatment; provided the proper referral and identified resources for individuals in recovery.

West Harrison, In

• Covered the library circulation desk, answered phones, checked library materials in/out, registered customers for library cards, and ordered library materials for patrons.• Helped customers use self-checkout machines and answered their questions in the hold areas; returned library materials to proper locations; and supported multiple circulation duties.• Assisted patrons with basic reference questions; responded to technical services calls; and resolved issues with fax machines, public copiers, pay-for-print stations, vending machines, and printers.• Prepared, submitted, and monitored technical reports for library technology service issues.• As assigned, completed other public service and general clerical support tasks.

• Greeted/registered patients; answered/directed telephone calls; verified complete/accurate patient information at registration; and scheduled department procedures and relayed preparation instructions.• When needed, trained coworkers.• Completed patient tracking and record keeping duties aligned with established protocols; contributed in QA and documentation activities by verifying/maintaining demographic data; and contributed to corporate compliance activities in accordance with established institutional, State, and regulatory requirements.• Served as the practice advocate for patients, physicians, visitors, and employees regarding front desk information patient flows; coordinated insurance updates/changes/additions; verified insurance/referral information on file in EPIC, or other systems and identified those records that needed new updates.• Liaised with clinical secretaries, nurses, and credentialing staff for practice issues and other concerns that affected patient flow and registration.• Collaborated with the Practice Manager to develop ongoing training for Patient Service Representatives.

Batesville, In

• Helped patrons locate materials on the shelf, online, and through interlibrary loans; provide circulation services; conducted library tours and orientation sessions as assigned.• Tasked with shelving new/returned materials and maintaining the library classification order by reading shelves and relocating misplaced items.• As needed, cataloged and processed materials; developed and submitted reports and filed them as necessary.• Charged with tracking statistical information as required for library usage and material counts.• Monitored and maintained office supply inventory; performed minor audiovisual equipment maintenance.• Oversaw library operations and work-study assignments in the absence of the Director.

Lawrenceburg, In

• Simplified client scheduling by organizing and updating a calendar system.• Responsible for drafting/creating client invoices, for assisting with telephones and intake/processing of requests, for reviewing documents, and for helping attorney with a variety of essential litigation-related tasks.• Maintained and organized client files; filed/retrieved court records; monitored calendars; and assisted with client research.

Bachelor Of Science (B.S.), Criminal Justice And Criminology, Gpa 3.93

Associate Of Science (A.S.), Criminal Justice, Gpa 3.96

Activities and Societies: Phi Theta Kappa, Magna Cum Laude

Business Administration And Management, General