Sr. Consultant At Microsoft, World Wide Learning | Microsoft Applied Skills
Current• Develop project mitigation plans, proactively identifying and addressing risks at various stages of project timeline. • Design communication plan for product launch ensuring stakeholders at every level have adequate information. • Author consumer-facing support documentation and frequently asked questions related to new product features. • Develop and oversee both external pilot programs and internal testing for new product release, ensuring thorough evaluation and seamless market introduction to support program strategy.