Brooke D. Email & Phone Number

Tampa, Florida, United States

Processed business expenses and customer billing through Concur and Nuvei. Delegated customer service calls to appropriate personnel.Input technician job repair write ups into the Enterprise Resource Planning systems. (ERP)Coordinated with Sales and Parts departments to resolve internal delays.Obtained purchase order (PO) number from the customers if such.

Utilized Tripleseat Event Management to effectively communicate with clientele.Assisted in marketing events to create immersive experiences of offered wedding packages.Developed knowledge of industry standards.Hosted tours of a 19-acre property, including several venues and amenities. Coordinated closely with vendors to ensure timelines of the event were.

Dixon, Brooke. “Energy Efficiency.” Home & Yard Magazine, Spring 2022 pp. 18-19. Learned to identify the editorial style of a publication. Selected imagery for several article layouts. Peer-reviewed copywriting and layout designs for 10 articles. Cultivated relationships with advertisers for the regional AD/MAX Coupon Magazine.

Tallahassee, Florida, United States

Attended weekly meetings as a member. Produced social content for platforms such as Instagram, Twitter and Pinterest (55k+ views across all sites) Spearheaded donation drive for local non-profit center. Contributed 17 articles on topics ranging from lifestyle, education, politics and entertainment.

Brandon, Florida, United States

Instructed K-12th grade students to increase their reading and writing comprehension skills. Implemented new course work for approaches to collegiate-level research papers. Proctored ACT and SAT prep-exams weekly. Positively influenced a passing rate of 74% for SAT scores. Created SEO content for print and digital advertising.

Brandon, Florida, United States

Up-sold merchandise and charity items for Cotton On Foundation. Processed and handled customer payments at the register. Engaged with customers upon arrival to share knowledge of sales and promotions. Reset and maintained cleanliness of store front.