Brooke Dunbar Email and Phone Number

- Managing MedTech companies to improve the quality of life by bringing life-changing devices to the market with a tailored eQMS, Risk Management, and ISO 13485 compliant solution - Partner with customers to provide exceptional support and tailor solutions to fit their needs and business objectives - Build, analyze, and report customer usage of product and adoption to give insight on industry gaps and opportunities while managing a quarterly pipeline and increasing retention rate - Work cross-functionally with subject matter experts, the marketing team, product managers, and engineers to understand how to successfully develop action plans and prioritize each customer’s requests

- Managed a portfolio of 100 + accounts, including key clients in various industries such as EdTech, Healthcare, Insurance, Finance, and Sales - Tracked and analyzed sales metrics within Salesforce, Gainsight, and Clari to identify areas for improvement and developed suitable action plans

- Tailored SaaS solutions and capabilities that met the technical and business needs of 80-100 strategic accounts, including 15-20 international clients and 50 Med Tech clients- Managed the entire sales cycle, from product go live to ensuring client satisfaction and potential upsell within each account - Met and surpassed quota on quarterly basis - Prepared accurate sales forecasts by providing insights into market trends and competitor SaaS vendors - Volunteered to provide a mentorship for College interns

- Planned, organized, and executed events, both in-person and virtual, to promote telemedicine services and place Physicians on Telehealth cases - Collaborated with healthcare professionals and subject matter experts to develop educational and informative content for various social media platforms - Generated Telehealth and ICU leads to attend virtual webinars and conferences - Revamped and managed the onboarding process for 10 new Interns

I accompanied ED physicians during patient interviews, along with Code Blue responses. Documented and tracked lab, x-ray, and patient evaluation data and delivered it to healthcare professionals. Maintained prompt and organized responses in a high-stress work environment, and ensured I was following all hospital guidelines.

I was accountable for implementing and analyzing evidenced- based programs for the youth to reduce substance abuse and improve positive health choices. I worked closely with my coalition supervisor, community members, school board members, and faculty from the Washington State Division of Behavioral Health and Recovery and Community Prevention and Wellness Initiative.I utilized longitudinal data analysis and regression analysis to help answer concerns the community had about the youth.

For my senior thesis, I led research on my college campus to conduct a survey to measure behaviors, trends, and barriers concerning the reduction of single-use plastic on the campus of Eastern Washington University. This was an IRB approved research study, and through the results of the survey I was able to create directed social marketing messages to help educate on how to reduce single-use plastic. I feel strongly about protecting the environment we live in, and this project helped me create strong connections while being able to share my passion with a wide array of members in the community.

I developed relationships with repeat guests with a passion for active wear and exercise. Worked with a diverse team to help guests have a positive experience within the store and communicated with the public during community-wide lululemon events.

Delivered patient lab results and specimens to various departments within the hospital and charted lab information. I was responsible for rooming patients and their families, and ensuring their comfort and needs were shard with the attending Nurse and Physician. I worked closed with the Charge Nurse to ensure all rooms and medial material were up to hospital standards.

Planned, implemented, and delivered 15 on-campus presentations regarding health topics, including alcohol and drug prevention. Promoted diversity by educating, interacting, and collaborating with clubs and organizations, including Athletics, Greek Life, PRIDE Center, Office of Diversity and Inclusion, and the Women’s Center. Researched health trends, collegiate health journals, and scholarly articles to educate college students