Brooke Finlan, Cta, Irep Email & Phone Number

Greater Grand Rapids, Michigan Area

Greater Grand Rapids, Michigan Area

Course: HTM 190, Field PreparationLead and mentor students to develop career preparation, networking, interviewing, and presentation skills.

Greater Grand Rapids, Michigan Area

Greater Grand Rapids, Michigan Area

Grand Rapids innovation and design (GRid70) is one of only a few design hubs in the world. Bringing together creative talent from major corporations – Meijer, Amway, Mercy Health, and Wolverine World Wide, GRid70 allows for innovation, ideation, and cross-pollination. It’s an environment that stimulates out-of-the-box thinking, every day.Oversee general.

Greater Grand Rapids, Michigan Area

Blue35 is an innovative space designed for collaboration, inspiration, and results. The building offers work and meeting + event spaces that adapt and grow in support of projects and businesses, offering ultimate flexibility.Member of the launch team that was responsible for planning the day to day operations for the building. Responsible for:Staff.

Grand Rapids, MI

Oversee all aspects of Property Management in accordance with property and brand standards. Maximize guest satisfaction, financial performance of property, and staff development. Responsible for the hiring, training and discipline of all hotel staff.Manage and mentor Sales and Marketing Manager, Front Desk Manager, and Housekeeping Manager.Involved in.

Chicago, IL

Management and oversight of first ever successful "corporation to condominium" conversion project in Chicago, IL. Worked with Board of Directors to develop budget for the project of upwards of $8.5M; managed budget through entire process.Responsible for recruitment, training, and development of all associates while adhering to the local Union rules and.

Chicago, IL

Demonstrated highly personalized customer service for a premier luxury hotel located on the Magnificent MileEnsured all special attention guests' needs are in order before, during, and after visitsFacilitated scheduled arrival and departure manifests to include curbside greeting and personal escort to roomsManaged and assisted staff during high volume.

Managed daily hotel operation for all departments including Front Desk, Housekeeping, Maintenance, Housemen, and KitchenInterviewed applicants; trained new employees; conducted ongoing training of employees; promoted teamwork and moraleManaged meeting room space and rentalsStarted renovation process of interior and exterior of the propertySupervised.

Hospitality + Tourism Management (Emphasis: Lodging Managment), Minor: Business Management

Activities and Societies: Cheerleading, HTM Club, Intramurals

High School, General Education

Activities and Societies: Cheerleading, Track, Soccer, Class Representative