Manage the project portfolio for the PES PMO through project intake, prioritization, and financial updatesStandardize the implementation process for Digital Visual & Business Performance Management across our CMOs to obtain my FPX CertificationAutomate and maintain monthly project dashboards visualizing project status and quarterly financial updates visualizing spend by project, home office, and base budgetManage our alliance with Amgen to ensure Procrit supply and interface between the parties to support change management as neededUpdated Project Intake process to reflect current practices and include Cost Improvement ProjectsFoster positive team culture as a part of the Credo team, including event planning and oversight and the development of the 2024 PES Credo Action Plan

Led Digital WIP Tracking Project by completing proof of concept testing, developing the user requirements specification, and drafting the Request for ProposalOwned two CAPAs and successfully implemented four action plans related to equipment updates and process changes to reduce lot mixesReduced scrap rate related to articulating surface OOS by 90.4% for targeted SKUs by updating CMM programming erroneously failing partsResponsible for daily scrap and rework rate calculations, investigating the root cause, and escalating as neededPartnered with AWS to develop proof of concept test for Automatic Visual Inspection using our knee joints

First rotation in 2.5 year rotational program through J&J's supply chain--Supported development of batch tracing tool by conducting VOCs, defining user requirements, and incorporating complaint and non-conformance dataSupported implementation of digital risk management software by overseeing transition between vendors, defining and modeling the Ethicon risk managment process, and managing project financesSpearheaded Sexual Assault Awareness Month campaign as a member of the Women's Leadership InitiativeServed as SPOC for procedure adoption by supporting gap assessments and creating the implementation confirmationSupported Customer Experience team in root cause investigation by identifying concern, harmonizing on the problem, compiling reports, and finding product photosFormed the DQE Engagement Team to improve team culture in alignment with department goals by creating monthly newsletters and supporting on-site eventsSupported both site-wide and sector-wide Quality Month events to celebrate digital enablement across J&J by organizing and hosting virtual and in-person events, creating advertisements, and acting as a liaison between our site and the larger planning committee

Responsible for supporting the listening post process to enable a frictionless experience for all Global Services customers by defining and implementing a customer-centric Customer ExperienceLed focus groups about specific project implementations, tools, and trainingsCreated comprehensive guidebook for conducting and analyzing listening postsShaped feedback process by consolidating previous customer insightsSupported digital product management through recalculation of prioritization formulasBuilt a website to showcase intern projects, insights, and deliverables

Annotate videographic data to train AI to recognize patterns in police body camera footageModerate the production of peers’ data to ensure quality and correctnessConduct and present research focusing on minimizing the effects of annotation of traumatic content

Led weekly groups to discuss class readings regarding justice and the production of knowledgeSupported professor in managing breakout rooms, assisting in activities, and facilitating discussionHosted office hours to field students’ questions and concerns before weekly meetings with professor