Brooke Haubenstricker Email & Phone Number

San Marcos, Tx, Us

Austin, Texas, United States

Co-managing the Franchise Fund Non-IT budget of the the Veterans Administration (VA). Includes approving funding requests daily, assisting requesters with funding requests and budget inquiries, posting obligations and expenses daily, validating the budget monthly, and deobligating funds that are no longer needed quarterly. Cross-trained on the Travel/Training budget.Currently heading an intensive SOP project in SharePoint. Involves writing and editing 100+ SOPs so all cost management processes are recorded, accurate, and able to be followed by anyone unfamiliar with them. Also creating process maps using Visio to go along with the most important workflows.PMR manager of the TISTA Team 5.5, which is a collection of groups that perform contracting work for the OIT department of the VA. Requires setting up the monthly presentation that will be given to all OIT VA managers, following-up with team members on the status of their group slides, and performing a final review of those slides before they go to the Functional Team Lead for finalization. Additional tasks include presentation timekeeping, sending a meeting minutes summary email to VA managers, and updating a monthly Team 5.5 risks & hurdles tracker.In-charge of several side projects: - Assisting the Revenue Mangement team with the creation of billing documents.- Revamped the team SharePoint site; visuals, functioning, and timeline exceeded expectations. In charge of maintenance.- Evaluated a cross-departmental process to determine appropriate report ownership.- Managed a project to set up a committee for evaluating resource needs outside of normal or pre-approved boundaries.- Initiated a guide-creation project designed to instruct individuals outside of the cost management division on how to properly submit funding requests.

Remote

Reviewing the books of new clients to identify improper accounting processes, embezzlement, and instances of piercing the veil. Updating books to reflect the company's actual financial position. Performing day-to-day transaction inputs, monthly invoicing, reconciliations, tracking wire transfers between parent and child companies. Mapped current company processes and proposed new, streamlined processes to reduce errors and inefficiencies, and maximize automation in Zoho. Included completely rewriting a company's onboarding process and working with Deluge programmers to automate steps between Zoho apps. This saved the company thousands of dollars.

Contracted to perform regular online coaching through Barbell Logic Online Coaching, as well as in-person private sessions and training camps at the gyms Black Iron Training and Greysteel Strength and Conditioning.Staff coach at the Barbell Prescription Clinic. In charge of the barbell safety and bench press presentations, overseeing group coaching, and answering questions during Q&A sessions. Work also includes performing attendee fitness examinations, collaborating with other coaches to create personalized nutrition and training plans for attendees, and fostering relationships with attendees to help them feel more comfortable in what can be an intimidating environment.

Remote

Coaching clients from around the world through an online platform. Requires in-depth knowledge of and experience with barbell lifts and strength training programs. Time management is essential for performing this job, as well as excellent customer service skills for building relationships and collaborating with clients to help them meet their personal fitness goals. Proficiency in written and verbal communication is crucial, along with familiarity with video chat and video recording software.This position also requires continuing self-guided education in related areas, such as biomechanics, physics, anatomy and physiology, and advanced programming. Currently working with a study partner as well to share different perspectives, critique the material, and discuss how it can be applied to this job.

Contributed to the positive public image of the company through social media interactions with followers on Instagram, Facebook, YouTube, and the crafting of public statements. Monitored public views of the company on various social media websites. Worked closely with the VP of Marketing and attended regular meetings with the company's leadership team.

3233 W Saginaw Hwy, Lansing, Mi 48917

Taught and guided lifters through barbell movements and personalized strength training programs to help them achieve their fitness goals. Required clear interpersonal communication, customer service skills, as well as an understanding of exercise science and in-depth industry knowledge. This meant spending a great deal of time on personal study, then applying the acquired technical knowledge and learning from the outcome. Basic entrepreneurial knowledge, such as setting up an LLC, writing waivers, and processing transactions were also necessary.Job promotion from assistant coach to coach also required obtaining the Starting Strength coaching credential. This credential is difficult to obtain: potential coaches are first judged on their coaching ability and platform presence, then, if they pass, they are allowed to take a comprehensive written exam in essay format testing their knowledge (paper length is expected to be approximately 20,000 words). The exam was passed on the first attempt - with under 2 years of coaching experience prior - which is very uncommon.

East Lansing, Mi

Process Improvement (Organizational Effectiveness)Supported the Process Improvement team in streamlining processes and procedures in various departments (most notably HR) by creating solutions using Tableau, Excel, Access and SharePoint. Visual Basics for Applications (VBA) was also used to improve the functions of projects in Microsoft Office applications.Email Migration ProjectWorked with a small team of high-performing part-time workers for six months manually moving past company emails to a new server. Required teamwork skills and close attention to detail.Unclaimed PropertyClaim set-up and updates, escheatment, and quality control. Additional tasks include data entry for incoming mail and quality assurance testing for a program under development for Jackson by a third party.

East Lansing, Mi

Assisted Organizational Behavior graduate students at Michigan State University's Eli Broad College of Business in conducting a study about incentives and mood and emotions. Required timeliness, collaboration, and interacting with groups of undergraduate students.

241 E Saginaw, East Lansing, Mi 48823

Worked closely with mortgage borrowers to resolve issues related to their mortgage payments. Used conflict management and negotiation to come to a favorable outcome for both parties. Required quick thinking, clear verbal and written communication, a customer service mindset, and close attention to detail.Responsibilities increased in time, including work on higher-risk borrower accounts (which required coordination with the legal department), performing quality control audits, and training new representatives.

Lansing, Michigan Area

Enhanced the shopping experience for customers by providing quality customer service and care.

New Hudson, Michigan

Assisted with recording information related to claims and submitting claims electronically using Excel.

Lansing, Michigan Area

Focused on maintaining a clean, safe facility and providing quality customer service to guests. Responsible for training new employees. Asked by superiors to provide input on how to improve business operations.

New Hudson, Michigan

Gained insight into the technical side of the health care industry by assisting in developing software programs by testing and collecting claims data from Oracle.

310 N Clippert St., Lansing, Mi 48912

Maintained a clean, friendly environment. Focused on customer satisfaction and performing duties efficiently. Assisted in training new employees and cross-trained in food preparation.

Pinckney, Michigan

Helped the library run smoothly by assisting in locating requested books and maintaining an organized facility.

Bachelor'S Degree, Management, 3.66

General Associates Degree, General Studies, 3.66

Diploma, General Studies, 3.5

Activities and Societies: Marching Band, Concert Band, Musicals (Orchestra/Pit), Volleyball, Track and Field