Brookelyn Herman Email & Phone Number

Langley, British Columbia, Canada

Responsible for greeting clients, handling all payment/transactions, answering incoming phone calls and emails, assisting in basic store maintenance and cleanliness, show room upkeep and supporting the Diamond Consultants as needed Effectively and professionally responding to any correspondence relating to company businessTraining and development of sales support associates and ensuring all Spence policies are being followedFollow company process on performance managing part time associates, provide coaching and create necessary action plans Creating and managing monthly schedules for sales support associates and ensuring scheduled hours do not exceed allotted hours Responsible for recruiting and onboarding new part time tea members Addressing client issues quickly and professionally in line with company guidelinesEffectively maintains operational functions of the store Maintaining supply inventories, and conducting physical inventory counts

Langley, British Columbia, Canada

Accurately trained new hires and assisted in managerial tasks. Provide clients with accurate information concerning policies for sales, warranties, and status of sales. Learned and frequently used multiple sales systems to investigate, track and correct customer issues. Assisted customers with sales needs. Provided seller support on refunds, new orders and policy changes. Completing quality checks and providing completed orders to claims that pick upAssisting in coordinating showroom appearance, merchandising and store tidiness Building report with clients and identifying client needs through a sales approachInspecting and processing incoming jewelry repairs Professionally act as the first and last point of contact for clients on the phone, through email, and in person within the store

Mission, British Columbia, Canada

Created successful work schedules for each team member to maintain deadlines and full staff shifts. Applied strong leadership talents and problem solving skills to maintain team efficiency and organize workflow. Interviewed, hired and trained new employees. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. Created identical dishes numerous times daily with consistent care, attention to detail and quality.

Mission, British Columbia, Canada

Distributed supplies to skilled workers to maintain job site productivity. Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized. Utilized construction tools and machinery to effectively complete job site projects. Loaded, unloaded and moved material to and from storage and production areas.

St Albert, Alberta, Canada

Prepared Nutritious meals, cleaned houses, laundered clothing and completed shopping tasks. Assisted individuals with disabilities in daily living needs such as personal hygiene. Planned engaging recreational, developmental and entertaining activities. Recorded status and duties completed in logbooks for management. Entrusted to handle confidential and sensitive situations in a professional matter. Provided families with short-term relief of an adult with disabilities. Encouraged individuals to have active roles within the community