Brooke Iannuzzelli Email & Phone Number

Hamilton, Ontario, Canada

Niagara Falls

Niagara Falls, Ontario

• Demonstrate excellent communication skills to create a positive client experience and to meet client needs quickly, professionally and accurately to maintain a reputable manner at CIBC
• Responsible for multi-tasking at the workplace through managing a daily cash float and balancing money transactions which include cash, credit and monetary transactions
• Inform CIBC clients of new products and services that CIBC is offering
• Demonstrate a strong code of ethics by exhibiting CIBC’s values of trust and accountability, while adhering to and protecting clients privacy at CIBC

• Responsible for facilitating projects which include collecting and analyzing data to determine the current organizational gaps in the workplace and the appropriate solutions to eliminate those barriers.
• Responsible for working with each department manager to generate a documented list of chemicals used, to create a Material Safety Data Sheet binder to be utilized by all employees.
• Professionally facilitated reference checks through conducting external calls to individuals.
• Researched and implemented federal, provincial, and local legislation requirements.
• Protected White Oak’s mission and values by maintaining a professional manner and keeping all information confidential.
• Supported the White Oak’s team by taking on additional projects, preparing project objectives, conducting research, developing and organizing information which could then be used throughout the organization.

Guelph, Ontario

• Responsible for verifying information and inputting property owners’ farm tax data into the Ministry’s database
• Independently managed and conducted audits on selected farm property owners by verifying and ensuring accuracy amongst income tax documents and financial statements
• In charge of approving or declining farm property owners for farm property programs
• Professionally facilitated external calls to clients
• Supported a team by creating solutions to their database through developing and creating organization in their various word processing programs

Niagara Falls, On

• Demonstrated excellent communication skills to create guest satisfaction and to maintain a reputable manner within the hotel
• Responsible for daily cash floats and recorded money transactions including debit, credit and cash
• Managed internal and external calls
• Professionally managed customer dissatisfactions and created solutions to have repeat business within the hotel
• Used organizational skills to collect and record the total number of meals served during the day
• Earned a reputation as trustworthy and responsible by carefully managing daily cash floats;

Post-Graduate Diploma, Human Resources Management

Honours Bachelor Of Business Administration, Finance