Current: Working as the Salesforce CRM Product Owner for Mortgage at Truist. The merger between BB&T and SunTrust was completed on December 9th, 2019. Prior to accepting my role with Truist, I was working as a Salesforce Administrator on the Digital, Client Experience & Marketing Team at BB&T. I transitioned to the DCXM team and into the Salesforce Admin role from a Business Analyst role on the Mortgage Marketing & Strategy team. I started at BB&T in September 2016 and have been promoted from Project Analyst to Business Analyst to Salesforce Administrator. I am fortunate to continue my career with Truist as the Product Owner for Mortgage. Past: I graduated Magna Cum Laude in May 2016 from UNCW and returned from interning in Prague, CZ for Hamleys World Prague in August 2016. After completing a consulting project for Hamleys, which involved analyzing the current business strategy, designing a marketing plan, and presenting our ideas to the Hamleys executives, I was invited to return with one of my colleagues to intern for the summer. During my time at UNCW, I also interned for MassMutual Financial Group from Aug.-Dec. 2015. I was responsible for maintaining relationships with existing clients, pursuing new clients, and I gained knowledge about client relationships in the insurance industry and sales techniques.Goals: I love to travel, listen to good music, have fun, meet new people, learn about other cultures, and push myself past my comfort zone to achieve a sense of adventure. Ultimately, I hope to combine my desire to explore and my drive to learn to make an impact in the ever-changing world we live in. I feel fortunate to work during a time that offers new opportunities on the marketing front with the emergence of social media marketing and advancements in marketing analytics. The potential opportunities in marketing are waiting for creative minds to discover them - I am excited to be a part of this global shift. Specialties: International travel experience, global learning experience, student-lead consultant project participant. I have a plethora of certifications that could potentially aid my endeavor to combine exploring with working; specifically, when it comes to aquatic activities.
Listed skills include Social Media Marketing, Marketing, Customer Service, Social Media, and 19 others.