Brooke Lanier Email & Phone Number

Solvang, Ca, Us

Newark, Nj, Us

Newark, Nj, Us

As Director of Client Engagement at Mecury Healthcare, I provide healthcare marketers with data-driven, multi-channel, and highly personalized solutions to address today's digital challenges.I oversee all aspects of technology rollouts for digital marketing, content management, and customer relationship management systems for a 20-client portfolio. I ensure success by leading a team of 4 strategist and project teams.Additionally, I manage multiple projects with staggered schedules simultaneously. Pre-implementation, I strive to understand customer requirements and how best to meet them. During implementation, I manage all aspects, including budget and schedule adherence; I lead frequent meetings to keep both team members and clients apprised of project status.Furthermore, I develop trust-based client relationships by remaining highly responsive to client needs. To increase responsiveness, I developed a JIRA ticketing process to optimize client issue resolution. Key

- Manage all aspects of client relationship, from contract signing through post development activities, future sales and strategic planning. - Consult with clients on tactical planning to define and fulfill their strategic direction. - Demonstrated proficiency in consulting and presenting at the senior management and executive level. - Demonstrated experience leading a project towards target financial goals, payment schedules, holdbacks, travel costs, timely invoicing and customer payments

Birmingham, Al, Us

I managed marketing campaigns and reported directly to the VP of Marketing. I drove revenue growth and made recommendations to modify marketing campaigns after assessing campaign ROI.Key

Bsba, Business Management

Education record