Brooke Grow Email & Phone Number

Virginia Beach, Virginia, United States

Norfolk, Virginia, United States

Managing daily outreach activities for the Hampton Roads Bridge-Tunnel Expansion project. It is the largest highway construction project in Virginia’s history. This transformative undertaking, scheduled for completion in November 2025, will widen the current four-lane segments along nearly ten miles of the I-64 corridor in Norfolk and Hampton, with new twin tunnels across the harbor. The expansion will increase capacity, ease major congestion, and enhance travel time reliability. Including the construction contract and owner’s costs, the project’s total budget is over $3.8 billion, making it one of the largest infrastructure projects in the country.

Norfolk, Virginia Area

Previous Roles: PROJECT LEAD and Client Services Manager (US Acquisitions Post-Sale)•Develops and manages project plans to ensure processes and procedures meet or exceed federal or state regulations as it pertains to the debt collection industry. •Evaluates project’s risk to improve and sustain daily operations. •Oversees and manages project timelines, tasks, key resources and budgets. oEstablishes and publishes clear priorities among project activities. oKeeps all stakeholders informed of progress or issues.•Assesses communication between project teams and stake holders to improve the functionality of a work unit. oUpon assessment, works with team to motivate individuals to be effective as a team and communicate successfully.•Writes, edits and manages policy and procedure through approval process for Core Operations, Internal Legal and Canada Operations.•Collaborated with colleagues, as the Core Operations representative, during the implementation of SharePoint in an effort to improve documentation retention.Former Role: Senior Corporate Communications SpecialistDesigns and writes monthly newsletter (Inside PRA) that is distributed in print and via email to more than 3,600 employees.Collaborates with staff to market Business and Govt Services (CCB, MuniServices and Location Services)Serves as spokesperson for Business and Govt ServicesActs as the internal and external representative for the Corporate Social Responsibility program.Assists Human Resources with development and design of marketing and advertising materials for recruiting purposes.Manages and coordinates participation in veteran hiring program.Handles social media strategy for career outreach to include; Twitter, Linkedin and Facebook.

Managed and organized numerous public relations outreach activities for the Hampton Roads Region. Served as spokesperson for agency on Southside projects and during emergency situations (incidents, weather events and project updates).Wrote and distributed monthly employee newsletter, Hampton Roads Report, to more than 800 employees. This newsletter was distributed via email and on DVD to regional information stations.Executed comprehensive communication plans to include identification of key internal messages, external audiences, department goals, measurable objectives and utilizes multi-faceted communication tools in accordance with statewide communication plans and initiatives.

Represented and guided clients who developed educational products and services for K12 and higher education markets to ensure that they received recognition in media outlets that increased sales of products.

Managed and provided assistance, leadership and guidance to over 2700 volunteers across the state of Maryland to ensure a viable state chapter that supports the national Coastal Conservation Association organization.

Managed activities that supported the division’s administrative functions generally in the areas of budgeting, recruiting, compensation, leave, travel and logistics.Updated and maintained both the Economist and Research Assistant databases for the division; ensured the timeliness and integrity of data; produced reports and provided information on database contents to support the requirements of the division. Assisted with other aspects of the recruiting function, including making travel and hotel arrangements for job candidates and new employees.

Media Assistant to Vice President of Boater’s World, Media Director and Personnel Director Planned Ritz Camera’s participation in NBC4 Digital Edge Expo to exhibit new digital products (2003-2006)Organized and planned all of Boater’s World Fishing Tournament Sponsorships

Summer Internship

Office Of Lt Governor Kathleen Kennedy Townsend

Summers 1998 and 2001

Corporate Communications, Media Relations, Business Ethics, Pr Campaigns, Public Speaking

Education record

Activities and Societies: Held sports marketing position with the athletic media relations department. Created media guides and hosted.