Brooke Rothchild Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

As the only unified customer experience management platform (Unified-CXM), Sprinklr helps the world's biggest companies make their customers happier across 30+ digital channels — using industry-leading AI to create insight-driven strategies and better customer experiences.

New York City Metropolitan Area

- Develops multi-faceted digital strategies to support goals, create success metrics, and lead client services team- Manages team of Account Directors and Account Executives, and responsible for resource and customer assignments - Identifies and drives upsell opportunities, fostering innovation and adaption of business products, while driving client goals- Utilizes data analytics to support and optimize main KPI of cost per app (CPA), and shares data driven recommendations -… Show more - Develops multi-faceted digital strategies to support goals, create success metrics, and lead client services team- Manages team of Account Directors and Account Executives, and responsible for resource and customer assignments - Identifies and drives upsell opportunities, fostering innovation and adaption of business products, while driving client goals- Utilizes data analytics to support and optimize main KPI of cost per app (CPA), and shares data driven recommendations - Nominated by global executive leadership to participate on the committee to design Radancy’s new brand Show less

New York City Metropolitan Area

- Partnered with Boeing Global Advertising executives to translate vision into success, identified key KPIs to monitor ROI - Managed redesign and relaunch of Boeing’s careers website, including content and creative strategy (100+ new pages)- Implemented ongoing execution of careers website, which grew 50% in size YoY post relaunch - Designed customer journey for long-term growth, monitored renewals, and identified upsell opportunities

Greater Chicago Area

- Planned QBRs with C-suite clients on goals, metrics, optimizations, industry trends, innovative ideas, and roadmaps- Partnered with Client Strategist to help with annual planning by preparing contracts and working with procurement teams- Supported new business pitch for PwC as the most junior employee on the pitch team

Greater Chicago Area

- Owned project management for advertising initiatives and weekly status reporting for 6 core clients- Coordinated cross-functionally on the management of assets to ensure successful launch of client campaigns- Maintained responsibility for supporting Account Director with management tasks to develop business opportunities

Louisville, Kentucky Area

- Collaborated to execute multiple large-scale projects simultaneously while adhering to a $150M annual financial budget- Maintained ongoing contact with client stakeholders to communicate project statuses and establish working relationships- Coordinated and executed quarterly emergency room (ER) campaigns to market ER wait times of 30 minutes or less

Louisville, Kentucky Area

- Worked with the creative, events, and membership departments to support range of customer accounts and project goals - Executed multiple large projects simultaneously from conception to completion while adhering to deadlines and budgets

Bachelor Of Arts - Ba, Public Relations, Advertising, And Applied Communication

Study Abroad - Florence, Italy

Education record