Accomplished professional ready to dive into a role in Interior Design. Skilled in 3d and technical drawings, FF&E, spatial planning, and creative design. Proficient in AutoCAD, SketchUp, Revit, and Adobe Creative Suite.

Recent graduate with an Associate of Arts degree in Interior Design. Phi Theta Kappa and Alpha Beta Gamma Business Honors Society member. Deans List for all semesters.

In this position, I am point of contact for Broker Agency Producers; I collaborate with third-party Broker agencies to grow books of business and managed "elevated" services issues and Broker requests. I also educate Brokers on KELLY technology and operations and discuss available carrier products and procedures as needed for solutions sales. I have represented clients throughout the sales process to ensure requirements and priorities are met.I implemented the work management strategy for KELLY's broker and carrier partners; as Third-Party Administration (TPA), I collaborate with insurance brokers to handle technology sales, billing, and administrative duties, including payroll, benefits, and policies. I facilitate training sessions for customer stakeholders during new business acquisition and renewals. ✰ I manage communications with the company’s largest broker partner, including roughly 40 Brokers and Account Managers.✰ I oversee a block of business accounting for $60M+ in medical premiums.✰ I perform billing and benefits management for 60-65 large companies of 50+ employees.

In this position, I headed a team of 12-15 in front desk operations, including hiring, training, and scheduling. I boosted membership sales through multimedia marketing initiatives and scouting new corporate membership opportunities, with an average outreach of 60-100 potential sales. I also controlled member accounts and collections efforts.

In this position, I supervised the front desk, the Kidz Club, and Housekeeping, a combined 20-30 staff members. I developed and implemented marketing and neighborhood outreach initiatives, fostering partnerships with local businesses and boosting member registration to 10+ monthly. I also corrected account and billing issues, troubleshooting as needed to ensure smooth operations for 200-500+ members daily.

In this position, I oversaw a team of 15, including interviewing, hiring, onboarding, scheduling, and training new hires. I also managed the front desk, including administration and customer service.