Manager
Mel'S Burger Bar
New York, New York
Helped launch the restaurant including: created daily FOH procedural operations, menu design, food matrix, POS set up (Mircos), and hiring and training of all FOH staff.Maintained new hire practices in accordance of New York state and federal laws. Oversaw hiring, orientation, and training of all new FOH staff.Responsible for opening and closing managerial duties such as: daily financials, income drop, and supervision of staff. Conducted daily FOH pre-shift meetings; Monitored weekly sales and based contests around individual and weekly sales. Created and implemented weekly “beer school” for FOH education of craft beers, which increased staff knowledge of and sales of over 40 individual beers. Booked and planned events; supervised staff for on- and off - premise events. Booked brewery reps for monthly beer dinners.Oversaw the PR staff and social media outlets including: website, Facebook, Twitter, and Foursquare.Conceptualized and composed monthly newsletter for “Brew Crew” members; maintained email list.