Brooke Vargason Email & Phone Number

Minneapolis, Minnesota, United States

Served as a change agent of continuous improvement by converting business problems into logical flow diagrams and identifying improvement opportunities. Defined business processes and system requirements and prepared detailed documentation from which project and product designs were written.

Acted as the lead for the Sales Support team and their liaison to the Jostens Salesforce team. Provided consistent administration and support of issues identified in the case queue through analytical problem solving, process documentation, and technical testing. Lead daily case queue meetings with broader Salesforce team members to resolve issues timely.

Owatonna, Minnesota, United States

Applied passion to deliver high-levels of customer service to overseeing thousands of accounts through support of 65 sales representatives. Partnered with sales representatives to strengthen business relationships, increasing market penetration and introducing new products.

Faribault, MN

Managed the general operations, communication, and implementation of all weekly functions. Assisted the Executive Director and Outreach Coordinator through development & communication plans which support the goals of Ruth’s House.

Greater Minneapolis-St. Paul Area

Responsible for managing sales and customer service of academic communications app (SchoolWay) with 500K downloads, while ensuring smooth and successful launch of over 300 new accounts. Apply understanding of live streaming, content management, troubleshooting, territory management, and client development to become a pivotal contact within organization.

Owatonna, MN

Applied passion to deliver high-levels of customer service to overseeing 800 accounts through support of 14 sales representatives. Partnered with sales representatives to strengthen business relationships, increasing market penetration and introducing new products.