Brooke Hozie Email & Phone Number

- Manage portfolio of 27 retainer clients across a variety of verticals, including healthcare, law and manufacturing- Build and maintain meaningful client relationships through learning the intricacies of their businesses and serving as an extension of their team- Research industry trends to inform business strategy- Present strategic recommendations and collaborate with executive leadership to meet client goals- Build and manage tasks within project management software, Asana- Create project timelines and effectively communicate with internal team to ensure timelines are met- Utilize analytics software, including Google Analytics, Google Search Console and Agency Analytics, to determine effectiveness of strategic initiatives- Compile quarterly analytics reports based on client KPIs and present findings to client stakeholders

- Managed nine retainer clients and ongoing project work, including project timelines and budgets- Created and pitched project statements of work to clients- Served as strategy director for all projects from start to finish- Presented monthly reports to C-level executives and communicated on a high level about analytics, search engine optimization and ongoing projects- Led WordPress training sessions with clients

- Communicated on a daily basis with C-level executives on project status and strategy guidance- Negotiated and developed non-retainer statements of work that led to over a 10% growth in revenue in 2017- Prioritized 100+ tasks/deliverables on a weekly basis- Created and managed project timelines for eight retainer clients- Documented processes to improve agency efficiency; including website build, Account Coordinator responsibilities and client onboarding- Assisted in the training of new account team members on daily responsibilities, processes, best practices, software and more

Columbia, Mo.

Developed a nine month social media plan for the Digital Healthcare Storytelling Conference event in SeptemberAnalyzed past digital storytelling to educate and add value to the conference and attendeesManaged all social media accounts including Facebook and Twitter and created all content through and after the event

Glen Carbon, Il.

Managed media for a variety of clients including those in finance, realty and healthcare verticalsCreated and coagulated content across a variety of social media platforms – including Twitter, Facebook, Pinterest and blogs for all clients Wrote, edited and pitched press releases to media contacts in St. Louis and southern Illinois