• Scheduled and coordinated meetings and appointments for the firm’s president and agents.• Provided administrative/secretarial support such as: in-out bound calls, purchasing office supplies, scanning documents and resolving a range of administrative problems.• Assisted agents with a variety of projects in the finance and insurance industries. • Maintained and filed client records/portfolio databases. Included major project converting records from NetDocuments to eFileCabinet software. • Oversaw receptionist area by greeting clients, determine nature of dealing, and directing them to correct person. • Sorted, reviewed and distributed incoming and outgoing mail and packages.

• Provided high-quality customer service in a fast-paced retail environment.• Met and exceeded quota for credit card applications and sales goals. • Opened and closed store, included counting cash drawers.• Kept showroom cleaned and maintained showroom displays to enhance product visibility. • Used cash register to checkout customers receiving and handling cash. • Trained new employees.

• Provided instruction for students ages 2 ½ and up at all levels beginner to advanced. Adjusted teaching style dependent on age and skill level. • Performed various administrative tasks including: event planning, phone calls, accepting & processing payments, emails, office organization, customer/student services and interviews.• Assisted with student registration by filing paperwork and updating students’ profiles & information. • Achieved second degree black belt in Kyuki-Do.