Brooklyn Raymond Email & Phone Number

GTA Campus

Burlington, Ontario

• Beauty Supply Outlet, Burlington
• Authorize and design signage for 6 locations by using Canva, Microsoft Word, and Publisher to boost sales, inform customers of monthly promotions and educate them on new products
• Direct elevated clients to help solve their problems in a calm and efficient manner to satisfy consumer wants and needs, resulting in repeat clientele
• Manage employees’ daily tasks, train new positions on job responsibilities and product knowledge, and balance cash for opening and closing shifts
• Document product inventory and handle ordering merchandise through Microsoft Excel and Super Salon to ensure efficient timing of supply and deliveries
• Maintain a positive attitude with clients and provide excellent customer service resulting in increased customer retention

• Professionally interacted with new and repeat customers through written and oral communication to plan and execute events
• Produced creative content for social media accounts (Facebook, Instagram) resulting in increased website interaction and party bookings
• Coordinated multiple events at once, while ensuring duties were completed with outstanding service
• Hired and trained a team of 5 employees to work events; provided honest and regular feedback based on customer reviews and outcomes of objectives and KPIs

Bachelor Of Commerce - Bcom, Marketing/Marketing Management, General, Dean’S List Recipient For All Semesters

Sports Marketing, Toronto Metropolitan University October 2020 •Developed an appropriate marketing strategy to present to Maple Leaf.

Boa, Business Administration And Management, General, Dean’S List Recipient, General Elective Award For Visual Communications

Noteworthy projects: •Hosted a 2 day Lean Six Sigma Event with the GBC Academic Advising Services and Admissions Office. Improved their.