▸ Speaker selection ▸ Partnership scouting and management▸ Establishing a speaker journey

▸ Managed operations and logistics for 80+ installs in Berlin and Hamburg▸ Made data driven decisions whilst creating and managing KPI’s▸ Partnership and Account Management ▸ Implemented and set up a new HR software, employee review cycles, handled escalated complaints▸ Managed freelancer and marketing teams

▸ Scouted, signed and managed brand-suited Partners▸ Fostered long lasting relationships with Accounts ▸

▸ Expanded client base by 12%, secured top-tier client partnerships with 6-12 month contracts

▸ Led service team, improved processes, ensured high-quality service, and employee satisfaction▸ Resolved escalated customer issues and created long lasting customer relationships

▸ Promoted creative growth by successfully connecting 4 artists in South Africa with the Berlin office

▸ Managed 15 properties, expanded portfolio to 30 properties by conclusion of tenure▸ Legal compliance, tenant complaints and was main contact between landlords and tenants

▸ Assisted in the operations of managing properties under a property group via the Airbnb App