Brooklyn Vegas Email & Phone Number

Denver, CO, US

Remote

• Troubleshoot network configuration for point-of-sale devices to bring systems back online and maintain full functionality.
• Document the troubleshooting steps taken in each interaction and enter data into multiple software applications such as Salesforce and Android/iOS ‘Toast’ software.
• Coordinate closely with the Implementation Project Manager and client to ensure that technical activities remain on schedule throughout the project.

Remote

• Provided support in all areas of business with a specialization in software (SaaS), billing, and networking via phone, chat, and email that provides solutions to the restaurant and its needs in all areas of business.
• Completed and updated user updates on software and processes to continue compliance with customer satisfaction and software functionality.
• Contract and billing support as well as credit card processing and deposits support.

Denver, Colorado, United States

• Demonstrated accelerated computer skills using Microsoft Excel with high attention to detail upon every entry.
• Transferred and implemented confidential documents while maintaining compliance with policies and procedure to strengthen relationships with clients.

Broomfield, Colorado, United States

• Maintained orders accuracy and logistics to ensure business to business needs that improved retention with distributors.
• Provided excellent written and verbal communication with vendors by email or phone in a time conscious manner that allows for more accurate results in delivered plumbing parts and order expectations.

Bachelor'S Degree, Computer Science

Ged