Brook Mccluskey Email and Phone Number

- Provided comprehensive administrative support to the company’s owner. - Managed confidential and sensitive information with discretion and professionalism, maintaining strict confidentiality protocols.- Prepared and edited correspondence, presentations, and reports, ensuring accuracy and consistency in messaging.- Conducted research and compiled data to support decision-making processes and project initiatives.- Streamlined office processes and workflows, implementing organizational systems to enhance efficiency and productivity.- Handled ad hoc tasks and projects as needed, demonstrating flexibility, adaptability, and problem-solving skills.

- Planned and executed catering events for diverse clientele, including corporate functions, weddings, and private parties.- Managed a team of catering staff, including hiring, training, and scheduling to ensure seamless event operations.- Implemented efficient logistics and timelines for setup, service, and breakdown of events, maintaining a high level of customer satisfaction.- Maintained strong relationships with clients, vendors, and venue partners, fostering repeat business and positive word-of-mouth referrals.

-In charge of guest experiences-Ensure proper service, advisement, and quality control for guests-Train new employees on company procedure

-Handled all aspects of company functionality-Developed a training program for all new employees-Managed a staff of ~20 people across 3 different locations-Managed inventory for 3 stores-Ensured proper cleanliness procedures-Focused on employee and customer satisfaction -Became ServSafe certified

-Ensured guest satisfaction in a casual fine dining restaurant -Memorized over 100 menu items including drinks, specials, brunch, lunch, and dinner-Focused on a team environment in which all members of the team were successful-Train new employees on company procedure

-Ensured customer satisfaction at all steps of the customer experience-Controlled quality of products-Crafted handmade desserts-Promoted to a higher paying, higher responsibility within several months at the company

-Worked extreme overnight hours-Ensured guest satisfaction-Memorized a company specific language to ensure accuracy-Ensured strict cleanliness policies