Brooks Protzmann Email & Phone Number

Seattle, WA, US

Led an XD team focusing on web and app designs for travelers at Expedia. In my role, I worked closely with product management, engineering, and XD leaders across the org.

Armonk, New York, NY, US

Design leader for Quantum computing – bringing research technologies to the enterprise. My team developed new ways of interacting with quantum computing technologies, using a human-centered approach.

Armonk, New York, NY, US

Hired to build and lead a design team inside of a product and service organization. Established the design practice and established a working model to an organization that was already shipping product but had not had a design discipline. My team coalised a series of products into a multi-cloud management platform that integrated product and service.

Armonk, New York, NY, US

I led a design team that makes products for the Security Operations and Response portfolio in IBM security. Working with global development teams, offering management, and strategy, we designed experiences for security professionals at the enterprise level. In addition to the team of designers I managed in the US, I also managed a design team in Dublin.

Armonk, New York, NY, US

Design director for the Watson developer platform, leading AI product design for the next generation of cognitive computing. I built a team within IBM Design that makes the process of understanding and using cognitive services and machine learning a delightful experience. Partnering with product management, development, IBM Research, Watson Labs, and.

US

I taught design and design thinking to multi-discipline university students. Classes include Intro to Design Thinking, Intro to Industrial Design, Advanced Design Thinking (partnership with IBM), and Bridging Disciplines Capstone.

San Francisco, California, US

As a creative director, I led programs for large corporate clients where new thinking and innovative ideas were mandatory. The culture at frog drove world-class thinking and I led teams that built best-in-class solutions, all wrapped in beautiful deliverables.Some functional areas of focus: mobile app design and user experience, product design and.

Round Rock, TX, US

• Worked closely with industrial designers, engineers and design researchers to build design strategies that tied together multiple products for large, product-based companies. This was accomplished through design.
• Conducted primary user research in domestic and international locations
• Participated in business development
• Led client engagement on design programs and sold the benefit of using a cohesive design language

Austin, Texas, US

• I am a founder and partner of a small design firm that specializes in health care, pharmaceutical and medical device research and design. I run the design components for large design research projects, as well as.
• Planned and conducted global, primary research for large pharmaceutical companies that became the foundation for their global digital strategy
• Designed and prototyped user interfaces for hand held medical devices that doctors use every day. Also, re-imagined the way the device fit into their practice, ensuring its long-term adoption
• Conducted end-user research for a national retailer to help them make better use out of social media. The result was a digital strategy and rollout plan for change

Round Rock, Texas, US

• Led a global design group that created brand experiences ranging from packaging to product personalization to digital interface development.
• Built a global team from 3 people to over 30 people that consisted of graphic designers, interaction designers, packaging designers, documentation specialists and content developers
• Lead the effort to drive Dell into retail, managing the brand and packaging aspects of the new global venture, working closely with other disciplines to create a unified brand experience
• Lead the creative direction for brand architecture initiates that lead to the evolution of the brand categories and how different product lines were positioned within categories
• Managed a multi-million dollar yearly budget for outside services
• Established standards and guidelines for global consistency of user interface, brand experience, interaction design, packaging and visual identity

Kansas City, MO, US

• Director for a user experience department where I lead interaction design, product research, brand strategy and information architecture.
• Created the department from the ground up including hiring employees, positioning department within the company and selling the services to our clients
• Mentor junior and senior interaction designers
• Conduct user research, requirements gathering, interaction design, persona development, user and behavioral modeling and usability testing
• Client presentation of research findings and design prototypes
• Champion internal development processes with all disciplines across the company.

• Owned and operated an interaction design consulting company that worked for such brands as Burger King, Colgate-Palmolive, Southwest Airlines and Sprint
• Consulting services including primary user research, consumer insights, user modeling, user interface strategy and business strategy
• Helped companies establish internal user-centered design departments

Global, US

• CSC is a $16B global consulting company with offices in 80 countries. In 2000, CSC opened three user experience studios across the country, one of them in Kansas City.
• Led strategic design thinking, creative direction and design consulting for fortune 500 companies
• Built an independent 15-person studio, hiring and mentoring a group of art directors, web designers, usability engineers and content developers. The studio services CSC’s clients but function as an independent design.
• Managed the design process and oversaw its completion, insuring its quality and overall effectiveness
• Lead creative workshops, presented deliverables, monitored budgets and schedules, and participated in analysis of client’s business plan development

New York, New York, US

• VML is an award winning interactive agency based in Kansas City, Missouri. While at VML, I held a variety of roles.Senior Technologist - Lead the technical development of innovative web-based solutions for our clients.
• Led requirements gathering with clients and internal teams
• Created functional, business and technical requirements documents.Senior Information Architect – Conceptualized and organized site contents into logical patterns.
• Created site maps, page flows and interaction diagrams
• Designed navigation systems to help people find and manage information more successfully. Senior New Media Producer –Led the layout, production and delivery of web sites utilizing a variety of web technologies.
• Programmed web sites using HTML, JavaScript and DHTML.

Bfa, Industrial Design

Ma, Interaction Design