Maintain and compile rates for clients assigned to. Process billing reports and coordinate with the appropriate billing team to make sure it is billed properly and in a timely manner. Manage any billing issues that may arise with the internal billing teams and advise the correct course of action for them to take to resolve the issue. Coordinate Import and Export shipments via Ocean and Air service for various clients in the US and overseas. Process requests for billing authorizations and non standard shipments. Process data and prepare weekly and monthly reports based on data collected from several sources.

Manage all aspects of the business. Create the content that people are looking for. Convert photos and digital media. Also support clients with thechincal issues and technology upgrades for home and small business.

Worked with customer to diagnose and troubleshoot Fluke/Microtest equipment. Presented training program to clients on site through a seminar series. Assisted in creation of seminar series.