Jon Brooks Email & Phone Number

California, United States

San Ramon, California, US

BRIIA is an early-stage company accelerator that provides entrepreneurs, teams, and collaborators the resources to grow and close angel and seed funding. Since its inception, six cohorts have raised over $75 million in angel funding. My leadership focuses on customer advocacy, marketing, storytelling, corporate and mentor development, and the planning of.

Kingston, Ontario, CA

Mesh AI simplifies complex healthcare staffing scheduling for physicians, resident groups, physician assistants, nurses, and specialized patient care staff.

Walnut Creek, CA, US

SewerAI is an early-stage SaaS startup employing AI technology to enable rapid and accurate underground infrastructure assessment. My leadership and expertise stabilized and operationalized the Customer Success and Support teams by implementing a playbook and supporting management technologies, Salesforce, Intercom, Linear, and Mixpanel, to track customer.

Mountain View, California, US

GiftNow is a multi-product suite of Digital Gift Cards, Product Gifting, and Corporate Gifting. Served as the customer success category leader of a diverse portfolio of national brands such as Target, Birkenstock, Uniqlo, Kate Spade, Peet’s Coffee, Michael Kors, Saks Fifth Avenue, and Coach. Success was achieved through a fanatical focus on the customer.

New York, NY, US

Recruited by the CEO due to industry knowledge, reputation, relationships, and customer trust. My work supported Webcollage’s sales growth and retail vertical expansion internationally as a content commerce leader, delivering double-digit sales ARR and shopper engagement in electronics, beauty, apparel, home improvement, CPG, pet care, luxury, consumables.

Emeryville, California, US

SellPoints is a retail content syndication technology for manufacturers and their retail partners. In my leadership and management role, I coordinated the creation and management of two teams, Customer Success and Digital Media Professional Services. The Customer Success team focused on onboarding, client satisfaction, revenue expansion, analytics.

Emeryville, California, US

Asked by the CEO to take over the Product Management team to drive innovation through focused development sprints that ultimately decreased sales cycles. Accomplishments include: Increased shopper media engagements by 125% with the development and launch of SellPoints’ Active Product Tour 2.0 Technology across desktop and mobile. Launched SellPoints’.

Emeryville, California, US

Increased professional and creative services revenue by 150% while driving topline P&L growth.Led account management and customer service teams adding new clients by 70%. Major clients included Canon, Panasonic, Brother, and SanDisk. Creative campaigns achieved prestigious awards with budgets in excess of a million dollars.

Redwood City, California, US

Provided project management leadership for the Integrity Enterprise Security product line. Planned, scheduled, tracked, and delivered project milestones, partnering with functional teams in development, QA, documentation, and marketing.

Austin, Texas, US

As Customer Advocacy Program leader, we worked with C-Level executives to obtain case study success stories based on cost savings metrics distributed globally for access by PeopleSoft sales. These success stories had a direct impact on closing deals 30% faster. Designed and developed a cloud-based platform utilizing natural language algorithms of.

Dublin, California, US

Saba Systems is a leader in enterprise Learning Management Systems—one platform for governing, assigning, automating, and tracking required training. I provided management leadership for a team of UX designers and content creators for the suite of e-learning products. The work included establishing usability style guidelines, usability studies.

Ultris pioneered a patented presence detection technology platform, forging virtual communities and educational spaces where individuals with shared interests would learn together. As part of the core leadership team, I was recruited by the company founders. In June 2001, Ultris Inc. was acquired by Saba Systems for an estimated $10 million in stock..

Brandon, Manitoba, CA

Leader of an interdisciplinary team that produced Reader Rabbit Playtime for Baby(TM). Successfully managed and led a team through product stories, activity designs, and software production. The product was the first in the Reader Rabbit line to include personalized features, such as importing a child’s photo, saying the child’s name, and incorporating.