Brooks Burton Email & Phone Number

Seattle, Washington, US

Responsible for driving company growth while overseeing the operational aspects of the business, including marketing, technology, professional development, legal, and economics. Work closely with Windermere’s regional leaders on franchise growth and the support of existing Windermere franchise owners.

Columbus, OH, US

Responsible for the management and development of various profit centers including: Commercial, Property Management, Relocation and Lead Generation/Disposition. Manage Company Technology, Affiliate Programs (Request for Remedy and Insurance), Help Desk/Agent Support along with managing multiple third party providers. Trident Holdings is a muti-faceted.

Columbus, OH, US

• Responsible for the development of strategic corporate initiatives for the Real Living Real Estate business unit. Oversaw the identification and development of lucrative new partnerships and ventures for the Real.
• Identified six figure annual savings by restructuring product and services provided to Network.

Columbus, OH, US

• Responsible for information technology infrastructure and Web services, the day-to-day operations of the agent and customer care centers, strategic alliances and affiliate programs. Oversaw a staff of 4 associates and.
• Charged with analyzing go forward technology strategy - continue with in-house development or partner with third party provide. Led evaluation and selection of third party technology provider.
• Guided implementation of new technology platform for Real Living Network (approximately 10,000 websites). Accomplished 100% implementation of the platform with the majority of the brokers and agents using the.
• Oversaw the conversion of 200 brokers, 450 offices and over 9,000 agents to new technology platform.
• Transitioned all technology deliverables to third party provider along with parent company resources.
• Deployed third party software for agent and customer care centers to achieve better tracking and reporting capabilities.

Columbus, OH, US

• Responsible for information technology infrastructure and Web services, the day-to-day operations of the agent and customer care centers, Real Living’s affiliate programs, Homegard (Home Warranty Company), oversight.
• Restructured infrastructure and development staff; eliminated numerous third party services and brought functionality in house.
• Orchestrated locating web and email servers to third party co-location facility.
• Successfully negotiated the transition of in-house Home Warranty business to National Provider. Eliminated significant financial exposure for Real Living and established a private label program for entire organization.
• Negotiated and implemented “Job-Loss Mortgage Payment Protection Plan” for all Real Living brokerages.

• Along with Real Living Relocation Management, responsible for Real Living Business – The Commercial Partnership and Real Living’s affiliate programs.
• Identified P&L opportunities and evaluated potential exit strategies pertaining to relocation entity.
• Implemented various operational changes in an effort to customize and automate many of the day to day functions.
• Restructured roles and responsibilities of staff members, which led to hiring operational talent and focusing sales staff on new business.
• Increased profitability and organized favorable exit for Real Living

US

Provided consulting services to the non regulated energy industry and also offer various web based phone products and services.

Columbus, OH, US

• Increased sales of core product line 17% and new business bookings (future deliveries) 15%
• Achieved second highest annual revenue in companys 35 year history, first year of growth in five years
• Developed and launched intranet site for manufacturer representatives and in turn provided easy communicate with Floyd Bell. Reps have real time access to customer information, customer shipment reports, pricing list.
• Recruited and signed 5 manufacturer representative organizations, which cover 25 states and approximately 70% of existing customer base and contracted with 4 distributors to carry product line over competitiors offerings
• Automated the flow of all web based request for catalogs, sample product and price quotes which in turn led to timely follow up
• Reduced advertising expense by 50%, refocused efforts and increased sample product request and request for quotes by 30% and 35% respectively

• Startup "relocation support" company – 1st to offer global home connection servicesEstablished all operational, accounting, budgeting and forecasting processes; managed 32 employees.
• Secured $2 million funding through corporate and angel investors.
• Increased annual run rate from $42,000 to $650,000 and monthly customer count from 125 to 1,500.
• Negotiated key relationships w/Coldwell Banker, Verizon, SBC Ameritech, Prudential, AT&T, Time Warner.

• Ran $8 million acquired telemarketing company with 100+ employees; negotiated advantageous management buyout. Managed 67 staff plus 125 sales reps.
• Led turnaround from $1.5 million loss to $400,000 profit in 2 years.
• Refocused business unit and resolved frictions arising from acquisition and integration.
• Remedied significant erosions of revenue and customer base by hatching POD plan and working with IT to implement it.
• Negotiated surprise sale to outsider for 4x valuation upon senior management decision to dismantle retail operations.

 Recruited to implement strategic business model proven at BSO&G into industrial side of deregulated business Penetrated new market segment, previously untapped, by leveraging existing relationships to introduce product Consolidated distribution channels, reducing expenses $6 million annually. Increased annual gross margin by $1.6 million

 Co-founded company and oversaw P&L. Drove operations to profitability within 3 months, reaching 7 figures by year 4 Propelled sales from zero to $70 million with a customer base of 9,000 companies in a downmarket niche Established industry's 1st 100% commissioned sales force and grew it to 350 people Co-led merger/integration effort and instigated.

(startup that grew to $160 million annual revenues during tenure) Recruited to work closely with president in startup and growth of company, devising new ways to move Canadian gas Focused on large-volume customers in US and Canada, such as Union Gas, Columbia Gas, steel companies, etc.

(a pioneer in the deregulation industry) As employee #6, generated $35+ million in annual sales to industrial and utility customers throughout Northeast Opened $600 million company's 1st regional sales office