Brook Sibrian Email & Phone Number

Los Angeles Metropolitan Area

The Customer Success Lead Digital Account Manager is a client-facing lead for the Wall Street Journal Barron's Group's largest digital advertising programs. In addition to standard media, these programs could include custom ad units, editorial sponsorships, editorial event sponsorship, and/or research. Providing white-glove client service, the CSL works.

Greater Los Angeles Area

New York, NY

Princeton, New Jersey

• Becoming a product expert – Factiva
• Working with the marketing team to generate infographics to promote Factiva
• Working with the sales and marketing teams to increase sales & retention
• Assisting sales team in receiving customer feedback to create business strategies using Salesforce
• Learning from the Design and UX team to help define user experiences
• Using Omniture to look into the web analytics of the product to better understand customer usage

Rider University

• Responsible for retrieving and delivering keys to dorm buildings
• Provide administrative support to the Director of Housing Operations and Residence Life team
• Facilitate students with housing registration/declination
• Distribute and collect time sheets from students and send time sheets to Disbursements
• Record all lock changes, change old keys to new keys and update the master key log monthly
• Answer phone calls and assist with excellent customer service

717 D St. NW, Washington, D.C. 20004

-Assist the marketing team in developing programs in the restaurants-Supporting marketing goals and objectives-Implementing social media campaigns -Position reports to Restaurant Marketing Manager in close coordination with operations and marketing teams-Assist with donation requests.-Assist with researching restaurant marketing programs-Assist in creating.

Downtown, Los Angeles, CA

-Assisted employees with FMLA paperwork -Assisted with Personal Leaves-Spanish Translator-Generated and edited all HealthCare Reform and Benefit plan presentations for the Benefits Director-Provided high quality of customer service-Handled the administrative/clerical duties within a busy work enviornment

Riverdale, NJ

Human Resource InternSantiago Navarro, Corporate Director of HR-Handled all clerical duties for the Director of HR, Santiago-Distributed incoming/outgoing mail received for the HR Department-Organized and updated employee hiring packages-Provided exceptional customer service to all the employees' questions, concerns, and needs-Assisted with the planning.