Brooks R. Email & Phone Number

Bethesda, Md, Us

Arlington, Va, Us

Software Engineer for the Integrated Live Virtual Constructive team within Battlespace Management (BSM). Developed and tested components within embedded training software to filter, read, and send simulation data between entities in C++ and C#.Worked with team to develop and test ILVC related software for full simulated environments, for tethered and un-tethered training systems for the T-7A and F-18.Spearheaded the development of datalink management software for physical ground stations in C#.Worked with team to develop and implement an embedded weapon server for F-18 simulated training exercises while meeting customer needs and requests.Coordinated with third party contractors to design and develop components for web based radio control using REST API.

Muncie, In, Us

Prepare and present software and database technical proposals for over 60 government clients.Resolve customer complaints and concerns with courtesy, interpersonal skills, strong verbal and negotiation skills.Troubleshoot problems and develop SQL scripts used to query data for custom reports and data repair with a 100% success rate.Interact with multiple databases and servers in Microsoft SQL Server.Perform regression testing on major version builds prior to release with QA.Produce detailed and thorough enhancement requests for the development team when developing new product builds. Use C#.NET to work on a wide variety of software development technology projects and utility builds.Recognized for responsibility and proactive decisions.Fulfilled College Internship Requirement.

Constructed and designed development of .NET scheduling web application which provided accurate technician availability to 3rd party dealers.Conceived and built Manifest Excel program to track accounting activity resulting in 100% accuracy for HR/payroll department.Boosted affiliate sales overall by 20%. Cultivated revenue streams by inviting, building, and maintaining professional relationships with clients through social media, networking, and online boards.Slashed corporate training time 30% by authoring an Engarde CRM training manual.Acquired over 150 new clients for the business over the tenure of 5 years with the company.

Provo, Ut, Us

·Manage dialer in security sales call center - inbound queues and outbound campaigns.·Renegotiated pay per minute rate from $0.09 to $0.06 saving Vivint $400k annually.·Execute dialer strategies to ensure campaigns are effectively meeting or exceeding goals.

Awarded Top Sales Representative in 2010.Open/Close customer accounts and consumer loans with accuracy in paperwork and funds.Develop rapport with customers through active listening, patience, and strong interpersonal skills.Ability to anticipate future financial needs with consultative sales techniques.

Bartlett, Tn, Us

Complete new hire onboarding paperwork and staff training schedule.Provide intensive, structured supervisions and directions to emotionally challenged adolescents.Manage accounts payable files, log payments into Excel, and track accounts.

Bachelor Of Science (B.S.), Software Engineering

Applied Associates Of Science, Computer Programming