Contracted to communicate the church's vision and mission through various social media channels, seeking to encourage the church body, invite others to join in, and celebrate the Lord's work in the church, individual communities, and city.Specific Duties and Responsibilities:- Manage Reality Boston's social media accounts (primarily Facebook, Twitter, and Instagram)- Create social media campaign proposals for events and sermon series- Develop a calendar of social media posts- Generate and share engaging content- Photograph Sunday gatherings and events for social media and web- Utilize volunteer photographers within the church for event coverage and updated images- Adhere to the Reality Boston style and voice guide- Develop and propose long-term creative goals to improve Reality Boston’s social media, in line with the church vision and mission- Coordinate and launch weekly communications through MailChimp and Illustrator- Utilize and coordinate volunteer designers

Account Manager with a keen eye on marketing strategies, helping my customer's goal set and then working with them achieve their goals.- Primary contact and advocate for approximately 200 small and medium sized business customers- An Expert in Inbound Marketing and am the trusted marketing advisor to each of my customers

Station Support Manager managing support for 141 websites and 112 clients on music managing software. Provided technical guidance to developers regarding software products and station needs. Assisted management and developers in long term planning for products and roadmaps. Manage client accounts, provided training to clients and internal employees regarding online products. • Assessed client’s business objectives to provide strategic recommendations and creative solutions tailored to fit specific needs of client’s software implementations • Successfully planned, implemented and coordinated company projects based on client assessments• Implementation of databases, software installations and template integration• Simultaneously manage on average of 4 website projects through a 10 week creation and designing of website• Coordinate weekly training and client check in calls to keep project on target and within scope• Managed continued support of 2 major company online products plus 4 minor products• Attending bi-weekly management meetings to demo releases and discuss future planning for product roadmaps• Test, QA and provide strategic feedback to developers on updates to current software along with learning and QA'ing new software products• Facilitate upgrading clients to newest products, reducing development testing and reducing costs for management• Trained and managed support team, providing delegation and monitoring of team progress• Saw an overall 16% increase in station wide satisfaction rating of technical support with a year of promotion. Also saw an increase of stations finding value in our products

Accomplished professional charged with operating as Technical Account Manager, working with 20 clients at a time. Provided technical guidance to developers regarding software products. Provided training to clients and internal employees regarding online and phone software. Developed my people management skills by providing direction to the web production team for projects.۰ Implementation of databases, software installations and template integration۰ Simultaneously manage on average of 20 clients from point of sale to launch of websites۰ Coordinate weekly status meetings with clients and internal team members to keep project on target and within scope۰ Provide full direction of web production team to ensure timely and efficient execution, completion and fulfillment of task requests۰ Scheduling and attending bi-weekly management meetings to inform management of progress and request further resources if needed۰ Test, QA and provide strategic feedback to developers on updates to current software along with learning and QA'ing new software products۰ Manage and Coordinate weekly team meetings, reviewing logged client time, tracking and managing goals set by upper management and offering resolutions to team and individual issues۰ Facilitate online and phone software training sessions for clients and internal teams, ranging from 3 attendees to 26

۰ Maintain client and vendor relationships through daily consultations, consistent correspondence regarding status of their website creation and problem solving technical issues.۰ Assess client’s business objectives to provide strategic marketing recommendations and creative solutions tailored to fit specific needs of client’s business. Solutions included SEO, Google AdWords Campaigns, Branding, Advertising, upgrades to their websites and technical support.۰ Simultaneously manage 25-30 clients ranging from $1,000 - $10,000 projects. ۰ Provide full direction of web production team to ensure timely and efficient execution, completion and fulfillment of task requests. Included scheduling and conducting conference meetings and calls, organizing documentation and preparing monthly progress presentations.۰ Consistently received scores of 95% - 100% approval/satisfaction rating from client review surveys.

Web Producer recruited to design, build and create an innovative website, graphics and email newsletters for Orphans rescue Ministry in order to inspire increased support to the cause. ۰ Assessed organization’s goals and objectives as a business and a ministry to orphans۰ Designed, built and created website, graphics and email newsletters for donations, information and contact with supporters۰ Conducted and taught computer training classes to staff and students