Don "Brooks" Wolfe Email & Phone Number

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Consulting with private equity companies and instutional investors on all aspects of modular construction.

» Recruited to manage and stabilize the sales team at a plant that had been without a sales manager for four months prior; trained sales team to accurately map out each "customer-experience touch-point" for solutions on how to improve the customer experience» Developed and implemented a plan to increase sales by identifying a key market previously missing and securing business from that segment, resulting in a production pipeline of 18 weeks of buildable orders » Implemented various… Show more » Recruited to manage and stabilize the sales team at a plant that had been without a sales manager for four months prior; trained sales team to accurately map out each "customer-experience touch-point" for solutions on how to improve the customer experience» Developed and implemented a plan to increase sales by identifying a key market previously missing and securing business from that segment, resulting in a production pipeline of 18 weeks of buildable orders » Implemented various processes, minimizing sales-to-production errors, including developing a "dashboard" for sales pipeline that identified the short- and long-term production capacity needed Show less

» Served in dual-capacity role of interim GM and division sales manager during operational restructuring of multiple CHB Pennsylvania manufacturing plants» Led plant to its most profitable quarter in over seven years (Claysburg)» Increased year-over-year sales by 11% in a static market (Topeka)

Raleigh-Durham, North Carolina Area

» Played integral role in the development of a strategic marketing plan to identify niche markets where modular construction solutions would add value» Led management team in review of service costs to identify most common and costly service issues, and developed process to initiate corrective action to solve issue» Required sales teams to perform job-site audits of foundations to ensure they were level; after implementing procedures, cost of service decreased from 3.8% to… Show more » Played integral role in the development of a strategic marketing plan to identify niche markets where modular construction solutions would add value» Led management team in review of service costs to identify most common and costly service issues, and developed process to initiate corrective action to solve issue» Required sales teams to perform job-site audits of foundations to ensure they were level; after implementing procedures, cost of service decreased from 3.8% to 2.5%» Implemented CRM system that tracked marketing effectiveness and sales center customer traffic, and established sales pipelines and follow-up systems for sales closing ratios Show less

Western North Carolina

» Led sales efforts that resulted in adding 34 new builders in a two-year time frame, accounting for 21% of all sales during the same time period» Developed and implemented controls and procedures and held buyers accountable resulting in reducing the average number of finished goods in yard by 50% » Reduced sales department staffing levels by over 50% while maintaining top notch support and services to our builders