Christine Brophy Email & Phone Number

Syracuse, New York Area

Responsible for data warehouse extract and managing of human resources data reporting table. Build and enhance Hyperion data models; submit internal and external reports and statutory surveys, serve as a data source for grant and ad hoc data requests. Participate in Hyperion to Tableau workflow migration. Provide support for institutional decision making and outcome assessment through the auditing, collection, management, analysis and summarization of data from a variety of university offices. Collaborated with university offices and all schools and colleges to audit confidential faculty data elements. Established relationships with higher education colleagues, reviewed business processes and methodology to ensure accuracy. Interpreted complex survey requirements and instructions (IPEDS-HR, CUPA, Colonial and AAUDE Faculty Salary surveys, etc.). Wrote technical documentation and business processes; initiated team standard for “documentation” where there was none.

Syracuse, New York Area

Project Lead; identified company-wide reporting and process strengths and weaknesses, offered strategic solutions for optimizing processes. Developed and executed reporting strategy in alignment with the company’s short and long term reporting goals. Collaborated with management on projects; facilitated requirements gathering sessions and status meetings. Designed and implemented dashboards and data visualizations to communicate meaningful metrics. Supported hospital revenue management clients with data analysis and ad hoc reporting from various databases and reporting systems. Reviewed reports and processes for quality control; ensured work met local, state and federal laws and regulations.

Springfield, Il

Application Developer/Business Analyst; maintained and enhanced mission critical criminal history web application. Appointed special assignment as Business Analyst on high profile project. Defined project scope introducing new legislation into legacy systems. Elicited detailed business requirements; wrote business requirements documentation (BRD); produced all process modeling diagrams (as-is and to-be process mapping, cross-functional swim lane mapping, use case diagrams, etc). Liaison between all stakeholders; facilitated requirements meetings; produced and presented status updates; communications. Wrote user stories, designed user experience mock-ups for applicant process (customer facing website) and staff dashboard. Administrator IBM Blueworks Live, a process modeling tool; managed all internal and external users.

Springfield, Il

Designed and conducted complex epidemiological analyses of public health services using multiple data sources to produce statistics. Fulfilled sophisticated data requests used to evaluate policies related to the delivery of statewide human services. Designed, produced and delivered communications and technical documentation using Excel, PowerPoint and Geographic Information System (GIS).

Oldsmar, Florida

Performed heuristic evaluations on desktop applications developed for clients using “Nielsen TV Ratings” data. Wrote technical documents; user requirements and reference documents, flowcharts, test plans and cases. Supported marketing team with data analysis on joint venture project with automobile rating company.

Frankfurt And Kitzingen, Germany

Using maps and schematic charts, installed and maintained communications equipment and antennae during simulated war-time environment. Managed Headquarters Battalion Commander’s office; supervised one soldier; handled all confidential human resource actions for 1000 soldiers. Managed and queried a relational database used for maintaining all personnel records.

Liberal Arts And Sciences/Liberal Studies

In Progress

Computer Programming

Communications

Activities and Societies: Honor Graduate