Christopher Brower Email & Phone Number

Redmond, Washington, Us

Redmond, Washington, Us

Worldwide, Oo

Seattle, Washington, Us

Atlanta, Georgia, Us

● Designed a cloud based Identity & Access Management system (IAM) and collaboration solution to migrate 11 companies with 4600 users in various countries and time zones from their individual, on site Exchange servers to a single, shared Microsoft Office 365 instance.● Leveraged Okta to automate the provisioning and de-provisioning of user accounts based on multiple sources of truth for various lines of business applications.● Created automated account provisioning tools and batch processes with Powershell for Office 365 and Okta.● Created documentation and a project plan with a schedule for the technical support staff at each individual company to help them to support their users during Microsoft Office 365 migration project.● Involved in the designing and deploying a multitude of applications using various AWS stack technologies focusing on high-availability, fault tolerance, and auto-scaling. ● Performed security remediation on application, server, network, and cloud based systems for Spirit Airlines, allowing them to complete their PCI compliance audit. ● Created design documentation, performed code reviews, and mentored new developers as the technical lead for a custom developed user provisioning application to bridge Paycom HR (Client’s HR System) and Active Directory for automatic user provisioning and de-provisioning. ● Trained client onsite IT staff to perform identity management tasks by hosting remote video Q&A sessions, creating runbooks, and establishing Standard Operating Procedure documents to guide them after the project was handed off.

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● Developed SSO solutions for Microsoft Office 365 and on-premise client identity and access management systems, using solutions such as ADFS and Okta. ● Performed on-premise migration of over multiple client Exchange environments to Microsoft Office 365.● Installed and maintained digital archiving and electronic health records (EHR) solutions for medical offices.● Provided SMB with cost effective and affordable disaster recovery solutions, while providing consistent positive results in high-stress disaster or customer critical situations that arose.● Designed, implemented, and maintained communication, networking, desktop, and server solutions to meet clients’ ever-growing business needs. ● Provided 24x7 helpdesk services to handle tier 1 through 3 issues. ● Developed technology upgrade paths for clients who had strong investments in current technology to reduce downtime and productivity loss.● Worked with clients to architect and implement cloud migration plans both technically and financially, through the use of various cloud providers such as, AWS, Azure, Rack Space, and Digital Ocean.● Consulted with clients on the CAPEX vs OPEX benefits of Cloud vs On-Premise technology solutions.● Guided customers in making the best “-aaS” (as-a-service) decisions for their business. ● Involved in the designing and deploying a multitude of applications using various AWS stack technologies focusing on high-availability, fault tolerance, and auto-scaling.

Phoenix, Us

● Installed, Configured and Maintained multiple site Lync and Skype For Business environments.● Designed and Installed VMWare vSphere and Microsoft Hyper-V for clients.● Provided helpdesk services to handle tier 1 through 3 issues. ● Designed and implemented an enterprise grade cloud based storage solution, Egnyte, for multiple clients. ● Managed and troubleshooted multiple Microsoft-based environments, including, Active Directory and Exchange.

● Planned, architected, and implemented a single sign on solution for multiple cloud based products, such as Microsoft Office 365 and Google G Suite, including user provisioning and de-provisioning based off on premise identity management systems. ● Orchestrated the on-premise migration of over 1500 Exchange 2010 accounts to Microsoft Office 365.● Designed and installed a new VOIP PBX system which saved the organization $80,000 in installation costs and $24,000 in annual maintenance costs. ● Consolidate 90% of the organization’s physical server hardware by implementing VMWare vSphere (ESXi) on top of a Cisco UCS system, which reduced power consumption, data center cooling needs, capital spending, and maintenance costs.● Performed network penetration tests, application assessment scans and risk assessment reviews.● Implemented Data Loss Prevention (DLP) policies for outbound email communications.● Provided guidance for security best practices in regards to HIPPA, PCI and PII data compliance. ● Administered and supported the Symantec Endpoint Protection environment for over 500 clients and servers.● Designed a wireless network with over 100 access points with an emphasis on capacity to support over 1200 ipads and other wireless devices given the radio frequency limitations of installing a network on a campus of a fixed size.● Created a mobile device management system to control wireless access of the organization-issued ipads, to push software and certificate updates on devices, and to redirect unenrolled devices to an enrollment page when they connected to the wireless network.● Established a Private Pre-Shared Key (PPSK) system to granularly control which users were able to register devices on the organization’s network.● Built desktop imaging standards and software with Microsoft System Center Configuration Manager (SCCM) to reduce turnaround time for new desktops from up to two days to less than one hour.

Philadelphia, Pa, Us

● Performed rack and stack installations of server, network and storage hardware.● Designed, installed, maintained and monitored server farms for applications running on both Windows and Linux servers.● Provisioned websites and emails. ● Troubleshooted network and internet connectivity issues.

● Designed and installed the school’s Technology Resource Center, which included two computers labs, a data center, a presentation center, and a library. ● Developed the school’s website backend content management system (CMS). As well as maintained daily updates and maintenance of the website. ● Developed a custom reservation system for student tracking and hall pass distribution, which integrated with various hardware and software systems to provide administration with real-time updates to student’s current and future locations.

Philadelphia, Pa, Us

● Installed and repaired physical network wiring and connections.● Troubleshooted student network and internet connectivity issues.● Performed hardware and software diagnostics, troubleshooting and malware removal.● Acted as the escalation point for many Tier 1 ResNet workers.

Philadelphia, Pa, Us

Appointed as Student Webmaster to assist in the design and updating of the La Salle University Admissions/Financial Aid sub-website. Reported to the Director of Financial Aid.

Warminster, Pa, Us

Project contract position responsible for design, implementation, and training of a Novell Netware 4.11 network coupled with IBM SchoolVista for the Pennsbury School District. Assisted with troubleshooting and configuration of a redundant server setup.

Bachelor Of Science (B.S.), Information Technology

Minor, Business Administration And Management, General

High School Diploma