PROFESSIONAL EXPERIENCEFeb ’08 till Date : Delta Corp. Limited.Joined as:- Trainee Surrveillance OfficerPresent Designation:- Senior Surveillance SupervisorPresent Job Profile:-• Manage safety and security operations of Deltin Royale , aided by 500 high definition CCTV cameras and 24x7, including preventing illegal activities• Managing shifts with more than 10 officers smoothly.• Ensuring all officers are complying with surveillance regulations policies and procedures.• Ensuring all surveillance equipments are functioning properly throughout the shift.If not then telling the technical staff to fix the problem asap.• Ensuring that all video logs and reports are completed by surveillance officers.• Ensuring that each officer is monitoring gaming tables as well as cash transactions as assigned to them properly.• Ensure that all customer behavior is monitored on gaming tables,slot machines and also on the hotel side.• Ensure that no wrong information is passed to gaming or any other departments.• Prepare observation reports,incident reports,trouble reports,procedure violation reports,gaming error reports and investigating reports.• Prepare performance evaluation of all officers on a daily basis and compile and hand it over the manager before promotions.• Train new trainees as per requirement and give them a cordial enviorenment when they are new so that they can get rid of their fear ,get adjusted to the new atmosphere and give their best.• Always maintain a positive and professional work enviorenment.• Try to inspire each and every officer on each and every observation done so they get motivated and try to give their best.• Ensuring that the whole department work as a team and always give the desired results.