I am a skilled and experienced IT professional with a solid background in business and systems analysis.Advanced technical acumen, along with excellent qualifications, ensure a firm understanding of effective processes and systems including resolving issues and implementing appropriate improvements, while enhanced liaison and negotiation skills allow for successful collaboration with stakeholders from many professional, technical and cultural backgrounds.Highly developed analytical expertise and problem solving, time-management and organisational skills guarantee precise attention to detail, exemplary performance under pressure and the ability to achieve tight deadlines in fast-paced environments.Qualifications:• Postgraduate Degree in BCOM (Honors) Business Informatics, University Of South Africa• Bachelor of Science in Information Technology - Richfield Graduate Institute College• ALX Software Engineer Certificate• Meta Certified Front-End Developer Professional Certificate• C Programming Certification - Programming Hub• Coursera o University Of Michigan - Python Programming Certificationo John Hopkins - HTML, CSS, and JavaScript for Web Developerso Macquarie University - Excel Skills for Business Specialist Skills:Data analysis & visualizationAPI integration & developmentFront-end frameworks (React, HTML, CSS, JavaScript)Version control (Git, GitHub)Project managementEmotional intelligence & effective communicationStrategic planning & creative problem-solvingIT Skills:Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams)Google Workspace, Zoom, Slack, DiscordPython, C, JavaScriptWeb development (React, HTML, CSS)RESTful API integrationPower BI, Tableau
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Junior Business AnalystBayside Hotel GroupAustralia
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It Technical Support / Software DeveloperMaharaj & Associate Jun 2023 - Aug 2024• Overseeing daily operations with meticulous attention to detail, while supporting financial software and applications• Establishing, implementing and overseeing effective systems, processes and controls• Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders• Planning and managing team performance, skills development, talent and culture to improve innovation, achieve efficiencies and increase competencies• Setting up and configuring new computer hardware, software and peripherals for employees, and ensuring a smooth onboarding process• Data entry and database management, maintaining meticulous records• Reading and interpreting technical documentation • Addressing IT support requests and helpdesk tickets; resolving complaints and enquiries• Actively participating in fundamental IT support tasks such as handling password resets, troubleshooting software issues and assisting end users with common IT issues• Implementing strict data integrity measures and conducting regular audits to maintain high quality data• Managing data recovery in the event of data loss or hardware failures• Implementing and maintaining secure access controls to protect sensitive financial data• Performing as a strong member of a cohesive team with strict adherence to statutory regulations, service level agreements, quality standards, governance processes and compliance requirements
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Junior Business AnalystMino Hotel Group May 2020 - May 2023South Africa• Managing business requirements gathering; working closely with teams to understand and document business needs to ensure project success• Utilising Excel and Power BI to analyse data, identify trends and create reports to help inform business decisions• Mapping business workflows and recommending improvements, leading to more efficient operations and cost savings• Developing and testing solutions to address business challenges and improve performance• Providing Agile project support and managing projects using Agile methods• Keeping track of tasks and deadlines with Jira• Delivering financial support by contributing to budgeting and forecasting• Helping to effectively manage business finances • Building strong working relationships with vendors and clients, negotiating better terms and enhancing customer satisfaction
Foluke Brown Education Details
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Information Technology
Frequently Asked Questions about Foluke Brown
What company does Foluke Brown work for?
Foluke Brown works for Bayside Hotel Group
What is Foluke Brown's role at the current company?
Foluke Brown's current role is Junior Business Analyst.
What schools did Foluke Brown attend?
Foluke Brown attended University Of South Africa/universiteit Van Suid-Afrika, Richfield.
Who are Foluke Brown's colleagues?
Foluke Brown's colleagues are Leonard Edward, Jim Naidoo, Zerd The King, Mbali Nyawose, Silindokuhle Vezi, Mbalenhle Ruth Ndlela.
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