Hollie Brown Email and Phone Number
I am a student earning an IT Support Specialist certificate. 9 years of customer service experience in a wide range of areas. Experience in management and training in fast-paced food service, and studied plenty of computer sciences in high school. Currently continuing computer sciences to develop a career. I am wanting to enter a role where I can resolve customer issues and keep them from having to come back with the same issues.As I learn my technical skills, I have been perfecting my "soft skills" which include adaptability, leadership, and time management. I am heavily influenced by customer service drive and passion, and always looking for new challenges. Having worked in various food environments, I have learned to pick up adaptability at a fast pace. Quick on my toes about how to improve day-to-day work environments for both myself and the customer. I have also worked in a management role for 3 years to learn my leadership experience. All while also learning how to ticket food orders and time them out to follow all First In First Out (FIFO) rules. My goals are to come into a company that respects the same values that I do and possibly lead into another leadership role. I love all challenges that are thrown at me, and love putting the customer first. I am willing to relocate to a company if deemed necessary, and willing to work hybrid, remote, or fully in the office. Using the customer service communication skills I have developed over the past 9 years, I can bring lots of happy returning customers to your business.
Ascension
View- Website:
- ascension.org
- Employees:
- 57087
-
Patient Safety AttendantAscension Jun 2024 - PresentJoliet, Illinois, United States -
Sortation AssociateAmazon Apr 2023 - Apr 2024Joliet, Illinois, United StatesScanned packages for accurate reporting and documentation and organized on pallets for customer deliveryInspected products for damages and documented in online management system and recorded disposals Cross-trained in four departments on a rotational basis to contribute to the efficiencies of the organizationVerified shipping labels were correct and manually entered into printing system to ensure proper documentation -
Client Service Associate IOld National Bank Sep 2022 - Apr 2023Joliet, Illinois, United States -
Customer Service RepresentativeMcdonald'S Aug 2021 - Feb 2022Joliet, Illinois, United StatesOperated cash register, receipt printers, credit/debit card machines, ticketing and point of sale systemsManaged and packaged food orders, consistently maintaining serving times under 100 seconds per orderProvided top-notch communication to diffuse customer concerns and ensure consistent customer satisfactionTrained kitchen staff on process flows, quality standards and safety protocols to ensure maximum efficiency -
Sous ChefJoliet Slammers Professional Baseball Club May 2016 - Sep 2020Joliet, Illinois, United StatesPrepared orders based on specific instructions for 4,500 customers daily within a thirty minutes per order Collaborated on menu planning with the food manager, using Google forms to create staff surveys for any deductions or additions to food items and as guest surveys to gather favorite menu items for themed concessionsManaged a team of 10 line cooks in 6+concession stands to expedite food orders based on time receivedCoordinated meal prep and determined labor need for 500+ attended private events monthly, leading to an average of 25% in return bookings
Hollie Brown Education Details
-
It Support -
Joliet Central High SchoolComputer Science
Frequently Asked Questions about Hollie Brown
What company does Hollie Brown work for?
Hollie Brown works for Ascension
What is Hollie Brown's role at the current company?
Hollie Brown's current role is Client Service || 9+ Years Customer Service || Google IT Certificate Holder.
What schools did Hollie Brown attend?
Hollie Brown attended Merit America, Joliet Central High School.
Who are Hollie Brown's colleagues?
Hollie Brown's colleagues are Emily Douville, Kimberly Harkness, Sandy Boerner, Kaitlyn West, Kate Schneider, Ashley Jackson, Ma, Lmhc, Lisa Pennington.
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Hollie Brown
Rochester, Ny3nbcuni.com, nbcuni.com, nbcuniversal.com3 +121266XXXXX
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3tac.com, se.com, schneider-electric.com
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1cummins.com
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