Carlyle Brown, Psm1 Email & Phone Number

United States

Kigali, RW

Technical Strategy and Planning: Develop and implement the technical vision and strategy aligned with the company's overall business objectives. Identify emerging technologies and trends that can drive innovation and improve operational efficiency. Build and manage a high-performing technical services team, including IT infrastructure, software.

• Overseeing three teams of engineers working in an agile environment to streamline application projects.
• Work with business and development teams to understand our ad products and how they are executed
• Working closely with development, product management, and technical support to ensure that the quality objectives of all projects are met within schedule constraints.
• I ensure that product teams are informed in all phases of product development, with the perspective of the customer while partnering with product development leadership to drive the process & tooling
• Enabling team success through advocacy, facilitation, and removing roadblocks.
• Scrum Master using JIRA Cloud

Atlanta, Georgia, US

• Analyzes project requirements and develops test plans, test cases and other testing documentation
• Identifies functionality that can most benefit from manual or test automation
• Regression, smoke test using Conviva, AppDynamics, Apptentive, OneSignal, On Demand Manager & HockeyApp
• Works with the offshore team to maximize quality of deliveries
• Contributes towards initiatives that improve the consistency and quality of our products
• Ensures testing processes minimize production errors

Walldorf, BW, DE

My daily job description: Perform hardware maintenance, server repairs/upgrades, draft and update software documentation, perform various software testing(unit, usability, regression, load and performance, automation), SQL server maintenance, mobile device testing (Android/iOS), Create and maintain automation scripts, create and execute test cases, report.

Newcastle Upon Tyne, GB

• Responded to customer product inquiries via telephone or in written internet-based email or chat sessions
• Resolved customer concerns raised during installation, operation, maintenance or product application or compatibility matters
• Troubleshot and resolved problems with electro/mechanical equipment and software applications
• Documented customer information and technical issues to support product quality programs
• Worked on assignments that are routine in nature, requiring limited judgment

Lewis Center, Ohio, US

The NOC Analyst works within the Network Operations Center with the primary role as a Backup "Administrator". Primary responsibilities include:Backup job administration,Backup reporting, and tape rotation/handling. Secondary responsibilities include receiving, acknowledging, and ticketing service issues, problems, and requests. This person identifies.

Provided Desktop support for accounting software Provided IT support to company staff Updated and order network components when needed Backed up database; call queue database - daily and network database - monthlyAccomplishments: Completed testing on new year end update for accounting software

Charlotte, NC, US

Master Of Science (Ms) Information Technology, Software Engineering

Bachelor Of Science (Bsc), Information System And Cyber Security

Associate'S Degree, Computer Networking Systems

Applied Associates Of Arts, Accounting And Business/Management

Diploma, Business Administration