Keri Brown Email & Phone Number

Honolulu, HI, US

Honolulu, HI, US

Honolulu, Hawaii, US

Honolulu, Hawaii, US

• Department head and executive committee member responsible for maximizing hotel profitability through strategic, laser-focused total hotel revenue management.
• Property lead responsible for executing rebranding initiatives (from IHG to Outrigger) including PMS/CRS cutover implementation, securing new listings on key third party channels to maintain booking momentum, liaising.
• Strategic inventory management lead responsible for coordinating rooms out of order due to renovation and crafting innovative commercial and tactical systems efforts to maximize revenue by selling new room product as.
• Responsible for property implementation and onboarding of key revenue management systems including Duetto (RMS), Delphi (Groups), OTA Insights (Rate Shopping Tool), GDS and TravelClick Demand360.
• Coordinate and lead efforts to create and maintain synergies between property and corporate channel leaders responsible to ensure the successful implementation of overall commercial strategy for Waikiki Beachcomber.
• Manage property relaunch (post modernization project) budget to strategically maximize efforts across all channels and geographical segments.

Honolulu, HI, US

• Department head charged with championing the revenue efforts of TMH by fostering a collaborative environment with all departments to maximize topline revenue streams and overall hotel profitability.
• Responsible for best practice standards including competitor analysis, market modeling, distribution yield management, business mix yield management, inventory availability by channel, pricing controls and innovative.
• Lead strategic efforts associated with distribution channel management including ARI, content and contracting.
• Continued focus on professional development of Reservations / Revenue Manager, Revenue Analyst and Reservations Agents to ensure strategic growth, direction and momentum in their individual career paths.
• Successfully reduced distribution costs through third party online travel agency partners within the first 90 days in the position.
• Strategic planning and execution of website and loyalty program repositioning to optimize direct booking channels.

Mclean, VA, US

• Drive market share through strategic management of pricing, inventory and segment mix optimization.
• Emplace innovative marketing strategies (via promotional activity, social media, GDS campaign management, etc.) to ensure optimal property visibility while maintaining a keen focus on rate growth through room type.
• Liaise with revenue generating and revenue impacting departments internally to ensure strategic and operational alignment including Sales, Marketing, Finance, Front Office, Housekeeping and Property Operations.
• Collaborate with property and corporate teams in P&L management, budgeting, forecasting and strategic sales initiatives to ensure alignment with total hotel revenue management principles that support the property’s.
• Responsible for fostering a collaborative atmosphere that leverages the individual talents of the team and developing them in ways that further their individual career goals and personal aspirations.

• Establish and maintain strong, long-term relationships with hotel properties, hotel management companies and strategic accounts through regular partner contact
• Develop long-term strategic alliances and partnerships that increase Orbitz's competitive advantage, and deliver intelligence into internal competitive tools
• Coach team members in executing sales strategies with a focus on consultative sales principles and prioritizing opportunities for revenue growth
• Lead the development and execution of overall market business plans, and ensure Orbitz Worldwide has a long-term business strategy to deepen our position in the assigned market
• Negotiate and secure inventory, rates and promotions; coordinate with internal brand contacts to identify and leverage merchandising opportunities
• Foster collaborative internal partnerships across functional areas to identify growth opportunities for the market and help facilitate swift resolution of issues encountered by team

New York, NY, US

• Responsible for the formulation of long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share.
• Establish hotel pricing levels in all segments
• Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency.
• Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management.
• Understand the macro and micro-economic variables affecting supply and demand in the local marketplace, and use this knowledge to create accurate operational and financial room revenue forecasts.
• Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts.

Stamford, CT, US

• Manage budgeting and forecasting for rooms revenue for Starwood Hotels and Resorts in Waikiki with the goal of maximizing overall topline revenue.
• Develop and execute pricing (and, by extension, marketing) strategies based on demand, price sensitivity and past, present and future market forces.
• Develop and maintain partnerships with various leadership teams including Executive Committees, Controllers, Sales, Key Operations Managers to ensure that Starwood properties are properly and profitably positioned to.
• Utilize sophisticated, proprietary revenue management technology to assist in compiling large warehouses of data into analyzable statistical overviews.
• Weekly Revenue Management meetings with General Manager, Controller, Director of Sales and Marketing and Operations Directors to facilitate communication with specific regard to market forces, market segment pace.
• Build and manage relationships with hotel partners including domestic and international wholesalers, Online Travel Agencies, third party vendors, etc.

Stamford, CT, US

Stamford, CT, US

• Selected for operations intensive six month program designed to identify and develop executive-level leaders within the Starwood brand.
• Rotated through every department within the hotel to increase operational understanding and strategic focuses as they relate to the different disciplines.
• Acting Guest Service Manager for Sheraton Waikiki throughout the final eight weeks of MT program.
• Aloha United Way Community Executive on loan from Starwood Hotels & Resorts – participated in the 2010 General Campaign of the State’s largest heath & human services fundraiser for six weeks.

Honolulu, HI, US

• Coordinate and implement system-wide software and hardware updates with firm-contracted information technology specialists.
• Troubleshoot firm issues related to computer software, phone systems and company-wide server/terminal server in conjunction with firm-contracted information technology specialists.
• Maintain firm billing records and manage monthly billing cycles from attorney review to invoice distribution; preparation of accounting and tax forms.
• Ensure firm vendor payments and attorney/staff reimbursements are submitted and distributed in a timely manner; maintain firm records regarding A/R, A/P, client cost advanced and firm reimbursements.

Work directly with managing attorney and paralegal to draft legal documents for Affordable Lawyer clients.Determine client eligibility for program via phone and in-person consultations.Conduct client interviews to obtain relevant case and/or personal information necessary for document preparation and Affordable Lawyer representation.Prepare Affordable.

Hanover, IN, US

Organized and implemented informational meetings to promote Hanover College in conjunction with visiting Hanover College Director of Admission.Created informational PowerPoint presentation about Hanover College that is currently used by Hanover Admission Counselors around the country.Responsible for Hanover College participation in and presentation at the.

Assist policyholders in the addition, deletion or adjustment of GEICO policies over the phone.Troubleshoot billing, coverage and miscellaneous policy issues in a timely, professional manner.Provide accurate, practical insurance advice and coverage counseling to ensure policyholder is in compliance with Hawaii No-Fault Insurance laws and adequately covered.

Master Of Business Administration - Mba, International Business

Masters, Business Administration

Ba, Sociology And International Studies

High School Diploma

Bachelor Of Arts - Ba, Business Administration And Management, General