Matthew Brown

Matthew Brown Email and Phone Number

Cloud Engineer at Amazon Web Services (AWS) @ Amazon Web Services (AWS)
Matthew Brown's Location
Chicago, Illinois, United States, United States
Matthew Brown's Contact Details

Matthew Brown work email

Matthew Brown personal email

n/a
About Matthew Brown

Matthew Brown is a Cloud Engineer at Amazon Web Services (AWS) at Amazon Web Services (AWS). He possess expertise in customer service, microsoft suites, data entry, java, python and 1 more skills. Colleagues describe him as "I had the pleasure of managing Matthew at Champion. Matthew is a very kind and soft spoken individual who I enjoyed the more I got to know him. He has a fun sense of humor and turned many somber situations to funny which is a great characteristic to have in the workplace."

Matthew Brown's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

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Cloud Engineer at Amazon Web Services (AWS)
Matthew Brown Work Experience Details
  • Amazon Web Services (Aws)
    Cloud Engineer
    Amazon Web Services (Aws) Aug 2021 - Present
    Seattle, Wa, Us
    ● Utilize internal tooling to troubleshoot customer’s issues● Collaborate with colleagues on my team or other business areas to provide client wording for outages and plan of actions for fixing● Utilize AWS IAM for customers in understanding their business use for help in solving issues● Learn/troubleshoot Amazon Web Services such as S3, EC2, CloudFront, AWS IAM, Amazon VPC, and many more to assist customers in solving unique problems● Understand client’s business needs to help resolve a faced issue to maintain a 98% or better client satisfaction score
  • Dte Energy
    Cyber Security Analyst
    Dte Energy Sep 2020 - Aug 2021
    Detroit, Michigan, Us
    ● Run phishing simulator to team member’s email to ensure safety of team members and reduce phishing by 93% ● Advise team members access for safety of SOD compliance ● Utilize Excel/Alteryx for extraction of members who were not in compliance with segregation of duties● Run SAP codes to view user access of team member/clients ● Protect customer’s credit card information through PCI encryption
  • Rocket Mortgage
    Systems Engineer
    Rocket Mortgage May 2017 - Aug 2020
    Detroit, Michigan, Us
    ● Remote into team member’s laptop/computers to troubleshoot their software ● Diagnosed and fixed hardware/software problems with computers, headsets, monitors, phones, and Ethernet ports/switches● Collaborated with other teams to troubleshoot problems team members were experiencing with their applications● Remove/Add user groups in Active Directory● Run commands in command prompt to find network issues from devices that appeared to show problems with network connectivity

Matthew Brown Skills

Customer Service Microsoft Suites Data Entry Java Python Computer Repair

Matthew Brown Education Details

  • Grand Valley State University
    Grand Valley State University
    Information Technology

Frequently Asked Questions about Matthew Brown

What company does Matthew Brown work for?

Matthew Brown works for Amazon Web Services (Aws)

What is Matthew Brown's role at the current company?

Matthew Brown's current role is Cloud Engineer at Amazon Web Services (AWS).

What is Matthew Brown's email address?

Matthew Brown's email address is ma****@****rgy.com

What schools did Matthew Brown attend?

Matthew Brown attended Grand Valley State University.

What skills is Matthew Brown known for?

Matthew Brown has skills like Customer Service, Microsoft Suites, Data Entry, Java, Python, Computer Repair.

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