Quentin Brown Email & Phone Number

Bloomington, In, Us

Beverly Hills, California, Us

Beverly Hills, California, Us

Stateline , Nv, Us

Bloomington, Indiana, Us

Primary Business Analyst supporting the initial release and ongoing management of manufacturing systems, including Infor EAM and Oracle Cloud.

Bloomington, Indiana, Us

Primary Business Analyst managing changes and upgrades to COTS LMS platform, in addition to managing changes to backend infrastructure which support the platform.- Requirements Elicitation & Management- Process Documentation- Maintained Validation of the System throughout Quarterly Update cycle

Bloomington, Indiana, Us

Primary Business Analyst for custom application allowing outpatient based customers the ability to purchase all products related to a specific procedure in one transaction- Requirement Elicitation- Training- Release Management- Software Testing- FDA Validation

Jasper, In, Us

IT LEAP (Leadership Exploration and Advancement Program) member at Masterbrand Cabinets with rotations across Manufacturing, ERP, and CRM (Salesforce).Effectively lead cross-functional IT projects and ensured adherence to the internal Stage Gate process. Documented sales and marketing teams’ needs in order to make IT easy for our consumers and customers to shop and buy our products. Developed, road mapped, and implemented strategic solutions for manufacturing, logistics, and finance business customers. Recorded business challenges and requirements; translated these requirements into effective solutions through collaboration with internal and external development teams.

Hoosier Tech Assistance was created to assist customers with setup and training of various devices, as well as ongoing support. This was a personal growth project which later became its own small business. In my role as sole proprietor, I managed the business from top to bottom. From creating the company website, utilizing social media/print marketing, and performing day-to-day operations, I handled everything myself. This allowed me the ability to learn first hand what goes into running a business and extrapolate those basic concepts to a much larger scale in order to be used throughout my career.Functions Included:- Created and formed the business- Created a marketing and advertisement plan with a limited budget focused around directed Facebook marketing and local media- Setup and training of several forms of technology including computers, smart home devices, tablets, smart phones, TV, AV equipment, automotive systems, and more.- Customer interaction: setup, training, and support (web, phone, and in person)- Creation and maintenance of an operating budget

Ellettsville, Indiana, Us

In the summer of 2015, I had the pleasure of working at The People's State bank. My role as an IT Support Technician was my first professional experience. Reporting to the operations center, I serviced all People's State Bank branches with general IT support, ranging from managing Active Directory accounts to re-imaging computers for new hires. Travelling between sites and interacting with a variety of people within the organization, from tellers to executives, laid the groundwork for my continued growth as an IT professional.Notable functions included:- Assisted employees from varying positions at the bank, both over the phone and in person, with day to day technical problems ranging from simple issues with network connectivity all the way to in depth problem/solution analysis of issues with day to day functions with their workstations.- Worked extensively with Active Directory and Ultra VNC to solve problems remotely- Assisted in the management of multiple servers - both physical maintenance and load balancing - Set up computers for new hires- Refurbished malfunctioning equipment, such as teller-line printers, office printers, etc.

Bachelor'S Degree, Informatics

Master Of Business Administration - Mba, It Management

Minor, Business