Identify strategic growth and innovation services for emerging commercial, industrial, and residential energy efficiency sector services. Leading a team of over 100 people serving 20+ energy efficiency and energy management programs across several states. Execute integrated client market development, strategic planning, and program design. Lead client engagement and communications, channel partner management, energy engineering, and consultative sales to commercial customers. Manage trade partner relations and promotions.

Provided strategic direction and oversight for over 20 energy efficiency and stormwater management programs. Spearheaded growth of commercial and industrial energy sector services including energy engineering and consultative sales. Executed client market development and planning, communications, channel partner management, trade partner relations; promotions and metrics tracking; plus awareness and education. CMC purchased Clean Markets in 2018.

Delivered superior market development services for utilities, governments, energy entrepreneurs and innovators within the clean technology and stormwater management marketplaces to advance the adoption of energy-efficient technologies, construction practices, and sustainability initiatives. Fulfilled key leadership role in identifying strategic growth and business development opportunities for commercial, industrial, and residential marketplaces; contributing to continuous revenue growth over a 9 year period. Managed trade ally and contractor relations, promotions, awareness, and education in achieving over 500 GWh of energy savings from comprehensive equipment retrofits and new construction measures. Created and delivered customized marketing and sales training. Engage over 200 trade partners and proactively communicated with over 1500 service providers. Inspected power plants across 13 states in support of PA Alternate Energy Credits.

Creator of international direct sales organization featuring high-end pet products. Achieved operations in over 21 states and Canada. Performed all functions from business inception through execution and operations including marketing, sales, distribution, warehousing, and financing. Planning and operations skills recognized as winner of top prize in the Enterprise Center’s 7th Annual Business Plan Competition, and Finalist in Enterprising Woman Business Plan Competition

Led team of 28 client management, customer relations and training professionals for world’s largest wholesale electricity market and transmission grid operator. Created customer centric assigned client management services. Delivered record high overall corporate customer satisfaction rating of 98.6%. Instituted modularized customer training, webcast and asynchronous training supported by a learning management system, recognized as world class by North American Electric Reliability Council. Implemented comprehensive customer readiness process and training approach that supported company’s transition to world’s first super-regional and centrally controlled energy market and power system operator.

Led multi-state team of 14 marketing and product development professionals with P&L responsibility for $1 Billion competitive retail electricity and natural gas commodity business. Redefined residential, commercial and industrial target markets and increased corporate profitability 21%. Delivered innovative gas and electric products, increasing regional gross margins 4% per year. During market rationalization saved over $46 Million in avoided supply costs. Developed target markets, operating requirements and launch protocols for pilot business-to-business (B2B) telecommunications and e-commerce products. Performed deregulated market restructuring education and outreach across all customer segments.

Created and managed strategic and tactical planning, program design and execution of B2B and consumer marketing initiatives; establishing Exelon Energy’s #1 market share and product leadership position.Initiated acquisition and retention strategies, lead management and affinity partners that contributed to the overall growth of $120 Million in annualized sales during a six-month period. Delivered e-commerce channel for mass-market sales reducing customer acquisition costs 91%. Managed sales force and outbound telemarketing that produced over 80% of incremental B2B sales. Created new products and value added services that generated $64 Million in revenue. Introduced profitability model to compare emerging channel strategies, drive tactics, and provide unique energy pricing. Reduced acquisition cost 40%, and sales expenses 53%.

Leader of sales, service and technical support staffs of 21 with $250 Million customer base. Increased sales 4% to 18% annually through the introduction of new process technologies. Reduced operating expenses 35%.Special Assignment - Developed reorganization plan for $3.3 Billion regulated energy business. Developed overall strategic direction, organizational structure, staffing, and implementation plan for 220-person organization. Reduced operating expenses and overhead 40%.