Bruno Ratton Email & Phone Number

Brazil

Brazil

ClassPass, a global leader in fitness and wellness memberships, connects users with over 30,000 studios, gyms, and wellness centers in more than 2,500 cities across 30+ countries. With millions of active users, ClassPass provides a flexible and accessible platform for achieving fitness goals through a variety of classes and services.Current Responsibilities & Achievements:• Sourced, prospected, and closed new sales opportunities through outbound cold calls, emails, and inbound lead follow-up, achieving and exceeding monthly sales goals by 269% for new partnerships.• Researched and sold new wellness partners in target areas, significantly contributing to ClassPass’s geographic expansion.• Managed and maintained a high-volume pipeline of opportunities using CRM and outreach tools, ensuring timely follow-up and cultivation of prospects, with over 180 calls.• Developed and implemented creative and innovative strategies to build relationships with potential partners, regularly sharing successful techniques with the team.• Certified in pitching, demonstrating strong phone presence and effective communication skills with a high P/CW (Pitches to Close Won) ratio of over 300%.

As a Generative AI Training Specialist, I contribute to the development and enhancement of AI writing models by participating in various Portuguese language projects. My role is pivotal in training generative artificial intelligence models to become more proficient writers. The position offers the flexibility to work remotely with adaptable hours, ensuring that my work fits seamlessly into my schedule. Weekly earnings from ongoing projects provide consistent financial benefits.Responsibilities:• AI Model Training: Engage in diverse writing projects to train and improve generative AI models.• Project Involvement: Participate in various projects such as:- Ranking AI-generated responses based on quality and relevance.- Creating short stories on specified topics to train narrative capabilities.- Evaluating the factual accuracy of AI-produced text.This position allows me to utilize my writing skills to shape the future of AI while enjoying the benefits of remote work and flexible hours.

Rio De Janeiro, Brazil

VMware, a global leader in cloud infrastructure and digital workspace technology, employs over 34,000 people and generates around $12 billion in revenue. Operating in 120+ countries, I worked in Professional Services, aiding clients in optimizing VMware solutions.Achievements:• Overachieved quotas in the last 4 consecutive quarters with an annual services booking of USD 9.2MM.• Orchestrated negotiations and finalized contracts for professional services in Public and Commercial sectors across North, South, and Southeast regions of Brazil; optimized pricing strategy leading to attainments over 150% for both FY24H1 and H2.• Executed detailed revenue reports, opportunity forecasts, and pipeline management, swiftly addressing challenges with precision. Recognized for excellence with nomination to the Ascend Program, a 10-month leadership development initiative.• Championed consultative approach at all business levels, fostering relationships that led to the successful identification and engagement of strategic partnerships for selling professional services solutions.

Rio De Janeiro, Brazil

Achievements:• Spearheaded a cross-functional collaboration to revamp the sales process, resulting in a 30% increase in sales team productivity and surpassing sales quotas in 7 out of 8 quarters.• Managed 100+ Statement of Work (SOWs) and Project Change Requests (PCRs) annually for Brazil, from technical specifications to deal approval and signature, facilitating sales team agility.• Enhanced operational efficiency by promptly addressing technical and business sales challenges; mitigated potential setbacks and optimized workflows, resulting in reduced delays and enhanced customer perception of the company's reliability.• Developed credits control dashboard to monitor client credit status; led follow-up calls, preventing more than USD$50k in credit expiration and providing strategic insights for sales team optimization.

Rio De Janeiro, Brazil

Achievements:• Formulated and implemented a data-driven prioritization strategy, ensuring the sales team's focus on high potential opportunities, which directly contributed to achieving a remarkable 159% growth year-over-year in 2021.

Rio De Janeiro, Brazil

TCS is a global IT services and consulting giant with over 500,000 employees and annual revenues over $25 billion. Present in 46 countries, I worked in the digital transformation division, helping clients adopt new technologies and improve processes.Customer: PetrobrasAchievements:• Created environment oriented to trust, open communication, creative thinking, and cohesive team effort;• Delegated tasks and set deadlines;• Monitored team performance and report on metrics;• Lead by setting good example, motivating and inspiring team members;• Encouraged creativity, risk-taking, and constant improvement;• Recognized and celebrated accomplishments and exceptional performance;• Guided the team based on management direction;• Discovered training needs and provide coaching;• Listened to team members' feedback and resolve any issues or conflicts;• Strived for team consensus and win-win agreements;• Familiarized team with customer needs, specifications, design standards, techniques and tools to support task performance;• Assured that team delivers products within specifications and standards;• Provided status reporting of team activities against program plan or schedule;• Kept project manager informed of task accomplishment, issues and status.

Rio De Janeiro, Brazil

Customer: GlaxoSmithKline (GSK)Achievements:• Led process mapping for RPA implementation across various areas for a single customer.• Developed process descriptions.• Created AS-IS and TO-BE process flowcharts.• Identified appropriate SMEs and decision-makers to gather information.• Validated the accuracy of gathered information with stakeholders.• Established a checklist to ensure accurate and consistent documentation.• Documented processes at both high-level and detailed levels.• Ensured clarity and documentation of all project scopes.• Created a Business Case defining automation complexity, factors, potential FTE savings, cost savings exceeding $10k annually, compliance, productivity gains, and customer satisfaction.

Rio De Janeiro, Brazil

Achievements:• Assisted in finding new business opportunities and leveraging them to boost sales by maintaining healthy pipeline for closing future deals;• Facilitated Sales team in qualifying prospects and closing new deals;• Managed the sales bid process, responding to RFI's & RFP's when a client or prospect puts an opportunity ‘out to tender';• Collaborated with product managers to design most flexible and cost effective solution for customer;• Maintained credibility through best practices knowledge in Sales Enablement space and offer insight into client business and industry verticals;• Determined, resolve and communicate technical and business presales issues to presales management;• Assisted in planning of sales strategies, positioning in contrast to competitors and business demonstration;• Organized records in the CRM system and other sales management tools;• Developed job related expertise being up-to-date with most recent market trends and products.

Rio De Janeiro, Brazil

Achievements:• Facilitated Sales team in finding new business opportunities, qualifying and leveraging them to boost sales by maintaining healthy pipeline;• Developed solutions to sales bid process in order to control all customers opportunities in market;• Analyzed and reviewed Legal Contracts such as MSAs;• Identified and reviewed all economical subjects of new bid or contract;• Learned how to manage sales bid process, responding to RFIs & RFPs;• Developed job related expertise being up-to-date with most recent market trends and products.

Rio De Janeiro, Brazil

Brazilian luxury jewelry house headquartered in Rio de Janeiro, where it controls the handmade production of all its jewelry.Achievements:• Managed inventory of over 100 types of tools and materials;• Headed the tool acquisition process;• Developed and implemented an inventory control system, which optimized acquisitions and reduced costs;• Coordinated machinery and equipment maintenance;• Designed and implemented a preventive and predictive maintenance control system, which improved equipment operation and reduced downtime.

Master Of Business Administration - Mba, Investments And Asset Allocation

Macroeconomics; Behavioral Finance; High Performance Investment Advisory; Asset Allocation; Cryptocurrencies; Investment Strategies

Master Of Business Administration (Mba), Project Management

MBA Thesis Paper (Article Review): The Impact of Digital Technologies in Project Management Offices - A Literature Review

Bachelor Of Science, Mechanical Engineering (Bsme)

Undergraduate Final Project: Development of an Apparatus for Dynamic Behavior of Scale Motorcycles Visualization and Analysis