Verified Patient Information on Account.Handled Inbound and Outbound Calls.Verified Medical Documents from Doctors Offices.Worked on over 400+ Patient Accounts Monthly.

Managed daily open and closing paperwork.Prepared food and drinks.Handled any customer complaints.Trained other employees.Completed inventory once a month.Worked in Point-of-Sale system.

Contacted 700 patients by phone monthly.Ensured patients receive their medical supply orders correctly and efficiently.Helped guide patients that needed a change in their Incontinence, and Wound Care orders. Verified patient information and updated the system as needed.Requested any medical records needed.Scanned, copied, uploaded any documentation needed into patient charts. Answered multi-line phone.Worked in Brightree System.

Contacted patients to verify appointments.Worked in Brightree system.Helped guide patients that needed a change in their Durable Medical Equipment or CPAP prescriptions and supplies daily.Updated and verified patient information as needed.Requested any medical records needed.Scanned, copied, uploaded any documentation needed into patient charts.Answered multi-line phone.Verified Insurance.Handled Any Prior-Authorizations needed.Coordinated the Respiratory Therapist schedule for DME setups.