Brett Shirley Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Ut, Us

Arlington, Virginia, Us

- Work with different virtual classrooms throughout the North American continent on an as-needed basis- Help students understand and implement UX problem solving strategies- Demonstrate how to advocate for the end-user- Provide knowledge about user-centered design, visual design, and user behaviors & interactions- Instruct students current and new UX methodologies in the industry- Educate students through each step of the design lifecycle, with an emphasis on digital accessibility- Demonstrate a number of ideation strategies such concept generation and mapping user experiences- Instruct students on best methods for contextual inquiries and user research to arrive at problem statements and insight statements- Explain processes and gains at each stage of the design lifecycle- Provide insight on effective communication and presentation skills- Mentor students through their education to their first professional placement- Iterate designs to improve and focus on accessibility, usability, and inclusive design- Teach, discuss, demonstrate coding basics and how to implement that knowledge

Salt Lake City, Ut, Us

CLIENT - Rev.comPROJECT - RevMax subscription platform- Discovered pain points through analysis of user patterns, interviews, and observation- Click pattern analysis- Heuristic analysis- Built user flows, wireframes, and interactive models based on user requirements- Designed fundamental asset library- Designed cross platform integration- Provided affordances for user progression- Collaborated with dev teams best user experience and its implementation- Created templates and reusable processes based on best practices and industry standards- Optimized content and established information hierarchy

Salt Lake City, Ut, Us

PROJECT - Assess and improve an existing productCLIENT - Kwik ClickStartup company originally planned on creating a native app but pivoted to create a web application. I worked in tandem with their in-house designer. He maintained a high-level view of the app content and structure while I designed the experience to achieve those goals.My role included: - Worked in a dual role capacity as a product manager and a UX designer to gather requirements, groom the backlog, plan the sprint, design the product- Improved the user experience by rebuilding the landing page to highlight featured products- Implement product strategy to strengthen B2B relationships and grow product shares- Established an library of interactions and components to direct the experience and UI of new features- Created an experience optimized for web, including responsive formats- Close collaboration with developer through all stages of the SDLC,

Salt Lake City, Ut, Us

PROJECT - Web content updateCLIENT - New Mexico's Indicator Based Information System (NM-IBIS)State of Hawaii – (3 months)Tired of the look they've had for the past 10 years, the client was looking to a complete website overhaul. Aspects of the project included:- Brand update (colors, fonts, images)- Led focus groups for journey mapping- Reassessed and improved navigation problems between 3 online reporting tools- Simplified complex user interactions with the data reporting- Provided a design strategy that could be optimized for mobile devices in the future- Redefined information architecture and content- Multi-platform integrationState of New Mexico – (5 months)Their public health reporting website was old and the client was looking for an updated look. Aspects of the project included:- Brand update (colors, fonts, images)- Improve information hierarchy and better organize content- Provide a design strategy that fit the clients immediate goals including a scalable solution- Improve SEONM-IBIS – (4 months)The client is continuously working to improve their platform. They brought me in, in part as auditor, and part as designer. Aspects of the project included:- Discover difficult opportunities to improve user interactions- Provide an improved experience to mitigate the problems found- Update the look and feel of the reporting platform

Salt Lake City, Ut, Us

PROJECT - Pathway Missionary AppCLIENT - -Church of Jesus Christ of Latter-day SaintsCreate a web app that allows missionaries to manage and track the progress of a group of potential college students. I achieved this by doing the following:- Enterprise level product intended for an international audience- Conduct research through a series of interviews with users around the world- Prototyped solutions and tested them on users- Created an experience intended for multiple personas- Provided an administrator persona with a dashboard to to quickly measure student progress- Leveraged third party apps to minimize alterations to channels of communication - Mobile first design strategized for all formats- Strong emphasis on usability patterns

Salt Lake City, Ut, Us

PROJECT - - Rally Call AppCLIENT - - NixonStrong FoundationI designed an IOS app that allows families with children requiring frequent hospital visits to manage the day-to-day activities through charitable help from others in the community. To design this app, I took the following steps:• Collaborated with the client and the devs to craft optimal process flows• Create one experience for families and one experience for people who could serve them• Automate as much communication as possible• Plan for emergencies and cancellations• Protect identifying information for all users, as much as possible

Salt Lake City, Ut, Us

Helped redesign high profile company websites into high concept, brand focused tools. • Audit existing company web content for UX weaknesses• Analyze competitors web content to establish industry standards• Wireframe content generated through brand strategists

Beaverton, Oregon, Us

CLIENT - - Church of Jesus Christ of Latter-day SaintsPROJECT - - Web Institute and Seminary Education (WISE)WISE is a decades old application in desperate need of an overhaul. The application was first developed and maintained by programmers. The team is ready to revamp the app using an analyst and a designer.• Established global navigation patterns through journey-mapping• Consolidated duplicative processes through wireframing• Defined information heirarchy• Defined critical processes to provide ease of use and minimize user input errors• Align with development on design implementation• Prototyped examples to encourage business buy-inPROJECT - - Chat Client Project• Consolidated multiple third party chat solutions to a single solution, saving the client ~$125k annually.• Updated the solution to meet new branding standards.• Provided a responsive solution.PROJECT - - Electronic Authorization System• Streamlined application navigation by reducing the attribute search process from 8 clicks to 5.• The reformed UI and processes cut new employee training time by 20%.PROJECT - - Coach Catalyst• The client wants an application designed that trains users to make healthier choices through the process of habituation. The application will allow access to a personal trainer who builds daily workouts for all participants. The trainer needs to track user adherence to the schedule to encourage habituation.• This is the first version of the product so no data has been collected, and quantifiable metrics cannot be analyzed.PROJECT - - Call Center Form Redesign• Consolidated input fields eliminated the need for 2 trouble ticket forms.• Applied chronological sequence to input fields.• Anticipated benefit is that each agent can resolve each ticket 12 seconds faster.

Helped create websites, web applications, logos, and promotional materials for school districts, small business owners, and friends and family.

Salt Lake City, Utah, Us

Project - Electronic Research Integrity Compliance Administration (ERICA)- Resolved all customer support tickets in under 20 minutes at varied complexity- Incorporated Primary Children’s Hospital protocol review process into ERICA system- Standardized system notifications to a single brand cohesive template- Standardized form pages to a single brand cohesive template (over 4 departments)- Reported to the department director an analysis of user browsing behaviors to optimize the department website Note: The company was not mature enough to act on the reports I provided regarding user data. They enjoyed seeing the analysis, but failed to act on the monthly reports. Customized functionality using HTML, CSS, and JavascriptProject - Account Management System- The institutional Review Board (IRB) received a certification allowing IRB approval for all participating sites world wide. This means people outside of the University would need access to the study management solution.- The existing system allowed University of Utah users access to the system, but prohibited access for users unaffiliated with the University.- I established a scalable workflow that shifted the responsibility of managing unaffiliated users onto the team conducting the researching study. This would spare the IRB director and administrators from the vetting process of 20 minute per new user. I left the University before I could see this process implemented.

Salt Lake City, Utah, Us

Project - Dosimetry Calculator- Provided researchers with the ability to test various exposures (and exposure combinations) with instantaneous results; opposed to waiting up to 4 days for a proposed protocol.- Saved the director three hours of work a week by testing researcher’s protocols and writing responses.- Automated the creation of official protocol documents from the Department of Radiology to be included in researcher’s application to the Institutional Review Board.General Responsibilities Include:- Digital web and graphic design- Web user analysis- Supported and maintained a web server and a database server- Maintained department active directory- Customer support agent

Master'S Of Science, Information Systems

Bachelor Of Arts (Ba), Fine/Studio Arts, General

Associate Of Science (As), Graphic Design