Brian Ruby Email & Phone Number

Chicago, Il, Us

Administrate all production related efforts for a local storefront theatre company. • Hire and manage design staff.• Foster cooperation between team members while ensuring deadlines are met. • Manage cashflow and allocation of budgetary needs for production teams.• Supervised storefront performance space while acting as liaison to renters, as well as coordinated the company transaction to itinerate status.

San Jose, Ca, Us

Project Management and payments industry thought leadership surrounding PayPal's Braintree Gateway including fee categorization and management, processing partnerships, feature deprecations, and general product operations. * Ensured financial accuracy and integrity by building and managing a process for reconciliation of financial adjustments originating from processing partners and card schemes. * Contributed to streamlining operations by overseeing deprecation of outdated products within the Braintree portfolio.* Lowered operational expenses and improved profitability by conducting detailed analysis of interchange and scheme fee impact on company financials while targeting areas for savings.* Improved collaboration and risk maangement through the creation of a process for prioritization of scheme release updates and built presentations for key merchant partners regarding company plans for said updates.

San Jose, Ca, Us

Providing front-end data/analytics, managing reporting needs, assisting in processing optimization, and imparting payment industry expertise to some of the largest/most strategic merchants in the PayPal portfolio, processing over $50 billion in volume annually. * Served as interim team manager for 10 months, overseeing team growth, strategy, expansion, and work prioritization. * Provide knowledge and expertise as Braintree platform expert within the larger CSM org.* Collaboratively build and manage custom data analytics solutions for both internal and external processing analysis.* Partner with internal product engineering teams and external banking partners to restructure and consolidate merchant reporting for numerous top clients resulting in increased merchant independence for reconciliation needs. * Construct interchange optimization strategies to lower key merchant costs by millions of dollars annually.

San Jose, Ca, Us

Furnishing payment solutions and knowledge to Mega-Mid Market/Large Enterprise merchants through strategic advice, data-analysis, and industry expertise. • Performing analysis of merchant processing habits including interchange rates, fraud trends, acceptance/decline rates• Aiding in reconciliation through the use of Braintree reporting tools. • Advising merchants on expansion via international processing and additional payment method acceptance.• Leveraging cross-organizational relationships to address and anticipate strategic merchants' needs

San Jose, Ca, Us

Provided frontline assistance to merchants and developers integrating Braintree products into their commerce environment, and troubleshot issues as they arose. * Supplied white-glove technical support to merchants, maintaining the high level of service satisfaction for which Braintree is known.* Grew the support organization by performing initial phone screenings and logics tests for potential candidates. * Built a strong foundation for the future of the support team through the training of new team members.* Optimized team performance through providing written and verbal feedback to team members via the QA process.

House Manager/Bartender/Artist Liaison• Performing various tasks as needed for a seasoned arts non-profit which manages 4 performance spaces and provides office/rehearsal space to dozens of local arts organizations.

Us

Given full responsibility to interview and hire designers/freelance artists, schedule and oversee all production meetings, and ensure the completion of all technical elements for productions, Facilitated communication and cooperation between all members of the production staff during shows. Provided a healthy work environment.• Grew the audience participation from support for 2-week runs on ‘off nights’ to 4-week runs on ‘on nights’.• Improved technical aspects of production by enhancing communications among company members.• Taught company members basic scenic construction and painting skills.

Chicago, Il, Us

Troubleshoot and repair computers and attached peripherals. Work one on one with teachers and staff to implement computer programs into curriculum. • Instituted a new system for the reservation, care, and delivery of the mobile laptop carts.• Assisted in the training of additional support staff. • Organized and labeled reserves supplies of equipment.

Managed and oversaw all technical elements for company productions, hiring of additional design staff, facilitating cooperation between the members of the design team and troubleshooting any technical problems arising prior to or during performance runs. Initiated a new fund raising technique through partnerships with profit sharing websites such as igive.com. In a partnership with the Artistic Director, created and ran two successful Fan Fiction Fundraisers. Designed and built the company website.

Designed and constructed all scenic elements for the summer camp theatrical production. Designed and built the set for the Summer Camp production of Secret Garden attended by children and parents. Oversaw construction staff of high school age interns.

Recruited for multiple roles: 1) built sets and hung and repaired lighting for shows in both the Festival Playhouse and the smaller Dungeon Theatre, 2) led student workers to plan and implement production concepts and 3) budgeted the production and ordered materials and supplies. Selected as the de facto manager and point of contact for the Scenic Shop staff. Designed scenery and backdrop for Macbeth and Balm in Gilead Technical directed and managed the production of HAIR.

Founded and ran not-for-profit theater company handling both directorial and design aspects of two full theatrical summer productions at the Bay City Players. Managed all business aspects involved with running a small theatre company including audience development, ad sales, marketing, space procurement, casting, and technical production.  Directed and produced 2 full length plays and 6 performances by an improv troupe.  Covered advertising and printing costs through the solicitation of ads from patrons and local business. Negotiated the donation of space at a local theatre.

Ba, Theatre Arts, Philosophy

Theatre