Bruce Baalman Email & Phone Number

Houston, Texas Area

• Run and analyze daily reports• Open store and prepare for daily operations• Greet customers• Work with and maintain close relationship with GM Engineers to diagnose and repair complex problems• Manage customer service and work flow• Motivate service technicians and service writers• Ensure all service personnel are fully trained and technicians are cross trained for a specialty shop• Ensure 27 point inspections are completed to increase sales

• Helped Technicians with diagnosis and repair of vehicles• Interacted with customer to ensure vehicle was repaired to customer's satisfaction• Quality control• Installed and maintained computer networking system

• Master ASE Certified• Diagnosed and repaired vehicles• Specialized in electrical systems• Also diagnosed and repaired front-end and brakes systems, trim and A/C, heavy and light line, and engine diagnostics

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Ongoing Yearly Training, Gm Certified Technician And Gm Certified Service Manager Certifications.