Bruce Bicknell

Bruce Bicknell Email and Phone Number

Senior Technical Program Manager at Salesforce @ Salesforce
San Francisco, CA
Bruce Bicknell's Location
Greater Seattle Area, United States, United States
Bruce Bicknell's Contact Details
About Bruce Bicknell

Senior Technical Program Management/Project Management

Bruce Bicknell's Current Company Details
Salesforce

Salesforce

View
Senior Technical Program Manager at Salesforce
San Francisco, CA
Website:
salesforce.com
Employees:
1
Bruce Bicknell Work Experience Details
  • Salesforce
    Senior Technical Program Manager
    Salesforce May 2020 - Present
    San Francisco, California, Us
    Senior TPM driving security initiatives/programs for Salesforce Commerce Cloud, ecomm services. Overseeing 30+ security programs across multiple business units, tracking progress, delivering detailed bi-weekly status reports to senior level executives.
    View
  • Expedia Group
    Senior Technical Program Manager
    Expedia Group Oct 2019 - Apr 2020
    Seattle, Wa, Us
    View
  • Expedia Group
    Technical Program Manager Ii
    Expedia Group Jul 2016 - Sep 2019
    Seattle, Wa, Us
    Technical Program Manager II for the Enterprise Risk and Security team at ExpediaGroup. We develop, manage, and govern, 30 plus security tools. I am responsible for cross company deliverables, that effect PCI compliance, edge protection, and internal threats.Plan, track, coordinate and communicate project work and status across sprints and agile development teamsDevelop technical specifications that satisfy business requirements, as well as reliability and performance goalsParticipate in and lead daily stand-ups, sprint demos, sprint planning, and retrospectivesFacilitate coordination and roadmap sync between product and development teamsDrive end to end testing and verification of business features across all impacted teamsShip software as part of agile teams and translating business requirements into actionable work items. Self-starter, accustomed to working in a constantly changing, fast paced environmentEnjoy and take pride in delivering value to our customers. Putting customers first, and not resting until the customer is happyAble to creatively tackle challenging and ambiguous business and technology problemsStrong technical background, detail driven, excellent problem-solving skills I am self-motivated, a constant learner, and always curious about how things work. I constantly trying to improve processes, solutions, and myselfI have a solid understanding of project management fundamentals (e.g. business case, risk management, schedule, and negotiation).Scrum Master certified
    View
  • Expedia Group
    Test Design Engineer Ii
    Expedia Group May 2015 - Jul 2016
    Seattle, Wa, Us
    Mentored the test team through the successful delivery of 13 domain connectors to SailPoint Identity IQ (IIQ) on-premise identity management system, a project originally planned for a 6-9 month implementation completed in 3 months.- Tested multiple new features to IIQ that were rolled out and utilized by all Expedia world-wide employees- Responsible for overall testing tasks and lab management- Transitioned the team to Agile methodology, TestRail, and JIRA.
    View
  • At&T (Artech Information Systems)
    Qa Test Lead
    At&T (Artech Information Systems) Nov 2013 - May 2015
    Test Lead for multiple concurrent projects. Projects involve testing software applications on mobile device platforms in a structured testing organization, UAT, NDA, device and application testing on Android, Windows, and iOS platformsWrite and execute test plans for multiple concurrent projects in lab environment.Review requirements documentation, ensure test coverage for requirements, review teams’ test cases and make improvements as necessary, use HP Quality Center to provide test traceability and progress reporting (daily and weekly status reports). Create test plans, test cases, SOW, and LOE, Assign tasks to testers and monitor progress. Refine/create processes within team.Liaison between User Acceptance Test, Integration System Test, Assembly, Business, and development teams.Provide test schedules for multiple concurrent projects, lead calls, and create status reports for upper management. Provide guidance and create test templates to move manual testing to automation.Supervising team of 5 or more.
  • Sowb
    Offical
    Sowb Feb 2009 - Nov 2014
    High School Basketball Official
  • Mckesson Provider Technologies (Advanced Technology Solutions)
    Qa Analyst Iii
    Mckesson Provider Technologies (Advanced Technology Solutions) Jan 2013 - Nov 2013
    QA Analyst III McKesson Practice Partner/Seattle, WA.QA Analyst for multiple concurrent projects. Projects involve testing software applications on windows platforms in a structured testing organization. Client/server testing, database verification testing, medical device interface testing, 3rd party interface testing, ICD-10 and HLI integration. Write and execute test plans for multiple concurrent projects. Setup and test through virtual machines for both client and server software. Medical Device and interface testing.Review requirements documentation, ensure test coverage for requirements, review teams test cases and make improvements as necessary. Use TFS to provide test traceability and progress reporting. Environment: .NET, Visual Studio 2010, TFS, SQL server management studio, Agile, Scrum, and Kanban, VMWare.
  • At&T
    Product Development Hardware Test Lead
    At&T Mar 2012 - Jan 2013
    Dallas, Tx, Us
    Test Lead for multiple concurrent projects. Projects involve testing software applications on mobile device platforms in a structured testing organization, UAT testing. Packet sniffing/trace, and network topology testing. Write and execute test plans for multiple concurrent projects in lab environment. Review requirements documentation, ensure test coverage for requirements, review teams test cases and make improvements as necessary, use HP Quality Center to provide test traceability and progress reporting. Assign work tasks to testers and monitor progress. Refine/create processes within team.Liaison between User Acceptance Test, Integration System Test, Assembly, Business, and development teams.Provide test schedules for multiple concurrent projects.Supervising team of 3 or more.
    View
  • Digital Lifeboat
    Qa Test Lead/Release Manager
    Digital Lifeboat May 2011 - Feb 2012
    Kirkland, Wa, Us
    Owner of the testing organization in a “Series A” startup. Responsible for; creation of all cases, scripts and test plans. Execution of test cases including performance, regression, user acceptance, web, ad-hoc, UI and UX testing. Generating written test results, statistics, and reports. Provide time estimates for testing deliverables. Test Lab creation, configuration and implementation to replicate the consumer's experience. Oversaw testing of all phases of the Digital lifeboat client and service. Validated all test results prior to each release and was responsible for release documentation and approval. Ensure that the test machines operate properly within each test pass. Implement Agile/Scrum development system, and setup TFS for bug/task tracking and reporting. Implementation of an iterative development/test process and discipline across the entire organization. Hiring of all test engineers and interns.
    View
  • Bicfun Inc.
    Founder/Project Manager - Bicfun Inc.
    Bicfun Inc. Jun 2003 - May 2011
    Ran the operations for 5 retail business locations, and maintained POS network operations, installation, upgrades, network security. LAN/WAN administration, company website maintenance. UI testing, client/server testing, performance testing, web testing, beta testing, POS system testing, manual black Box testing, on a mySQL database. Hardware testing of high voltage electrical equipment, timers, scanners, card swipe scanners, workstations and servers. Planning, purchasing, and implementation of all equipment and software suites. Site selection and lease negotiations. Hiring, evaluation, scheduling, and training of all employees (10 to 20). Budget and forecasting for the entire corporation. Developing sales training program for the entire company. Developed management training tools and distributed to all employees, and oversaw the training of all managers in the company. Created employee handbook for daily operation and safety.
  • Aventail
    Qa Test Lead/Project Manager
    Aventail Nov 2001 - Jun 2003
    Us
    Test lead for the Connect product group. Project management of the Connect client, Beta POC. Interfaced with upper management and customers as to progress of the Connect client, and provided customer feedback to development and management for feature requests. Creating, modifying and enhancing test cases, scripts and test plans. Execution of test plans including load, performance and bug testing. Generating written test result reports provide time estimates for testing deliverables, utilizing MS Project. QA Lab implementation to replicate enterprise scale networks. Oversaw testing of Connect in conjunction with the server for bug, load, functionality, and performance-testing. Unit, system and user acceptance testing ensure all separate domains (legacy, mixed, native) and their separate DNS, DHCP, Active directory, Exchange Servers, Lotus Servers, and Linux Servers provided maximum uptime. Ensure that the test machines operated properly with the following Authorization servers: LDAP, CRAM, CHAP, SSL CERT. Execute test cases, sniff, analyze via SSL VPN technologies, and send the results to developers. Then tear down, re-image, reconfigure, and run tests for a different topological layout. Help implement Agile/Scrum development system.
    View
  • Mts Integratrak
    It Lead/Software Test Engineer
    Mts Integratrak Jun 2000 - Sep 2001
    Responsible for administrating network topological setups, including ordering, installing, troubleshooting, evaluating, and checking performance of network. Test, log and ensure network is at optimum use. Provide solutions for backup needs, and institute policies to secure data. Created and maintained scripts to complete needed tasks, in installation and testing. Installed and maintained network servers and development environment for R&D department. Suggested, implemented and maintained Windows NT/2000 Terminal Server and VNC for approximately 40 users, saving the company $50,000 by not having to move to Citrix metaframe.Facilitated move from Visual FoxPro database to SQL database for companies software applications.Co-designed, implemented, and maintained companies internal bug tracking program, using SQL as the database.Administrator of Visual SourceSafe version control for R&D department.Software testing of web based software.Built all company software products for demos, testing and distribution.Environment: SourceSafe, NT Server, W2K Server, SQL, Waterfall, Visual FoxPro, Terminal services, IIS.
  • Microsoft Corp
    Software Test Engineer Ii
    Microsoft Corp Apr 1999 - Jun 2000
    Run automated test tools and perform analysis of results. Generate status reports of all asserts and test case failures. Backup and restore testing of NT backup on Exchange servers. ESE and EXIFS test lab administration (50+ machines). Lab network setup, configuration, and maintenance responsibilities, topology creation, installation of rack mount servers. Extensive experience in OS installation (W2k, NT4, Exchange 2000), and configurations on Intel, and Alpha platforms. Ensuring that all machines are up and running test cases to test Jet Blue/ESE database, as close to 24/7 as possible. Using Raid to enter and track bugs, Access School to track test results, Microsoft Test to modify test cases. Kernel debugger setup and use. Assist in creating/modifying batch files and unattend.txt scripts to automate installation of OS, testing, and repro of bugs.Environment: Exchange Server, W2k Server, Visual SourceSafe, Microsoft Test, Waterfall, Raid, Terminal services, Kernel Debugger, Batch Files.

Bruce Bicknell Skills

Testing Test Planning Integration Quality Assurance Quality Center Test Cases Databases Visual Studio Scrum Agile Methodologies Software Quality Assurance Project Management User Acceptance Testing Hp Quality Center Sql System Testing Mobile Devices Software Project Management Jira Team Building Mobile Applications Software Documentation Mingle Agile Testing Agile Project Management Operating Systems It Project And Program Management Team Builder Software Testing Urchin Mobile Phone Software Icd 10 User Interface Medical Devices Interfaces Testrail Program Technical Program Manager

Bruce Bicknell Education Details

  • Bellevue Colllege
    Bellevue Colllege
    Software Testing And Network Admin
  • King'S High School
    King'S High School
    High School Diploma
  • Sbge At Seattle Pacific University
    Sbge At Seattle Pacific University
    Business Management

Frequently Asked Questions about Bruce Bicknell

What company does Bruce Bicknell work for?

Bruce Bicknell works for Salesforce

What is Bruce Bicknell's role at the current company?

Bruce Bicknell's current role is Senior Technical Program Manager at Salesforce.

What is Bruce Bicknell's email address?

Bruce Bicknell's email address is bb****@****ail.com

What is Bruce Bicknell's direct phone number?

Bruce Bicknell's direct phone number is +120635*****

What schools did Bruce Bicknell attend?

Bruce Bicknell attended Bellevue Colllege, King's High School, Sbge At Seattle Pacific University.

What are some of Bruce Bicknell's interests?

Bruce Bicknell has interest in Children.

What skills is Bruce Bicknell known for?

Bruce Bicknell has skills like Testing, Test Planning, Integration, Quality Assurance, Quality Center, Test Cases, Databases, Visual Studio, Scrum, Agile Methodologies, Software Quality Assurance, Project Management.

Who are Bruce Bicknell's colleagues?

Bruce Bicknell's colleagues are Sun May, Shalu Gangwar, Cathrine Christiansen, Sumitkumar Kukkar, Karen Mahardy, Temitope Adekoya, Soumyojit Adhikary.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.