Bruce Brown Email & Phone Number

Implemented a strategy for a school parish in Louisiana to institute a 1:1 iPad initiative across six schools, 1500 students and 350 teachers/staff Developed a wireless strategy through the partnership of a third party vendor that could handle the additional bandwidth requirements of the above iPad initiative Consult with Dental and Healthcare clients on developing a HIPAA and PCI compliance strategy Responsible for the development of client projects, either singularly or through collaboration with my team, as well as final approval of client projects. Establish a current Policies and Procedures manual for all employees in the company. Responsible for all hiring and firing since 2007 Conduct quarterly reviews with clients to determine their current and future technology needs Review of monthly and yearly profit and loss statements as a determining factor for budgeting, end of the year raises and bonuses, as well as indicators on how we can be more efficient. Negotiate all contracts for managed service solutions as well as a contract to place a Computer One technician in-house at a client’s corporate office located in Houston, TX Develop training roadmaps for both our technical and clerical employees through use of the Louisiana Workforce Commissions SBET program Improve partner relationships with third party vendors that allow us to provide top tier hosted and on premise solutions to our clients Implement standards for our hardware, software and service offerings for our current and future clients Marketing strategies developed through collaboration with one of our partners with a focus on website redesign, SEO strategies, social media, blog posts and newsletter mail outs Evaluate customer satisfaction on all support tickets issued and resolved Administer end of the year reviews for all employees that have a direct reflection on yearly raises and bonuses

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

Bachelor, Engineering - Itec

Education record