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Experienced Operations Leader with team management success in the areas of QC, Test Engineering, Key Accounts, Safety, Environment, Sales and Service.34 years of experience in the packaging industry, with extensive technical expertise in marking & coding.At first glance I appear to have been with the same company for 30 years. Closer examination reveals a wide variety of roles within the organization while the organization itself changed to remain competitive in today's business climate. I have been an architect of change during my entire business career. My 30 years demonstrates an ability to meaningfully work with a wide variety of people while embracing changes in my personal and professional life over three decades.
Unemployed
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Former Fortune 200 Middle ManagerUnemployed Mar 2018 - Present
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Technical Support ManagerDiagraph An Itw Company Apr 2016 - Mar 2018St. Charles, MoDay to day management of US technical support help desk staff of five.Guidance and hands-on technical problem solving in a wide variety of hardware, software, mechanical, electrical, and chemical issues including escalations.Consulting on Safety and Environmental issues.Metrics development and production for nationwide field service organization. -
Us Service ManagerDiagraph An Itw Company Mar 2014 - Apr 2016St. Charles, MoDay to day operations of US Field Service Operations, Technical help desk, key account, and West Service Region management.Additional responsibilities include:Safety program development, implementation, training, & reporting.Environmental reporting.Key Account Management in both Sales & Service role.
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Director, Service, Parts, & InksDiagraph An Itw Company Oct 2006 - Mar 2014St. Charles, MoAs Director of Service I managed day to day operations of Field Service, Parts & Inks sales, technical support desk, and administrative personnel:P & L responsibility for Nationwide Service, Parts, & Inks.Managing IT at the St. Charles, MO locationResponsible for Safety program development, implementation, and training.Responsible for Environmental reporting.Responsible for Key Account Management in both Sales & Service role.
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Reliability Engineering & Safety ManagerDiagraph An Itw Company Dec 2001 - Oct 2006St. Charles, MoITW acquired Diagraph at this time.I transitioned the product testing lab from functional performance testing to product safety testing. We earned the TUV ACT Certification that remains in good standing today. The lab tests to the common domestic and international product safety standards that are current.I earned the OSHA 501 card and am responsible for safety for the organization including policy's, procedures, & work instructions in support of overall program implementation and continuing development.
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Director Of QualityDiagraph An Itw Company Jul 1998 - Dec 2001Earth City, MoResponsible for Quality of Diagraph products, documentation control, and the test lab.In this role I instituted 100% failure analysis of all returned goods, leading to significant product improvements, savings, & new product development inputs.Document control produced new technical manuals and managed the engineering documentation.I provided key design inputs as a member of the original IJ 3000 design team.
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Reliability Engineering ManagerDiagraph An Itw Company Jun 1990 - Jun 1998Greater St. Louis AreaDevelopment and performance of testing to identify product performance issues with hardware, software, or firmware; including measurements and reporting. Managed a staff of 4 other Test Engineers & Technicians.Two patents earned in electronics for design work performed in this position, one for a Barcode Printhead and one for an Ink Delivery System.
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Quality Control Laboratory TechnicianDiagraph An Itw Company Jan 1984 - May 1990Herrin, IlDevelopment and execution of testing on mechanical, electrical, and electro-mechanical products. Chemical testing of inks and solvents for compatibility with equipment components.Set up processes for new work cells for new products including fixture design, tooling, & procedures.Design engineering work in support of product changes to enhance life, reliability, & performance of equipment.
Bruce Castro Skills
Frequently Asked Questions about Bruce Castro
What company does Bruce Castro work for?
Bruce Castro works for Unemployed
What is Bruce Castro's role at the current company?
Bruce Castro's current role is Available for Consulting in Product Development, Operations, Service, Safety, Environment.
What is Bruce Castro's email address?
Bruce Castro's email address is bc****@****aph.com
What is Bruce Castro's direct phone number?
Bruce Castro's direct phone number is +163630*****
What skills is Bruce Castro known for?
Bruce Castro has skills like Manufacturing, Sales Management, Process Improvement, Product Development, New Business Development, Sales, Account Management, Continuous Improvement, Negotiation, Cross Functional Team Leadership, Key Account Management, Management.
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Bruce Castro
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