Bruce Cho Email & Phone Number

Bremerton, Washington, Us

Design, develop, implement, and enhance applications and software and/or hardware for new data processing systems or sub-systems.Prepare system design and system technical documents.Develop project proposals and manage small projects.Draft work plans and specifications for applications and systems software projects.Write standards and procedures for use of hardware/software products.Diagnose and solve system problems within a specialty area.Design, develop, test and maintain custom applications using current technology.Modify existing applications in a specific software/hardware area, e.g., GIS or department specific application using a variety of programming languages.Develop mapping application; and develop and maintain spatial and geographic data.Evaluate alternative or corrective actions in terms of effect on system behavior and/or utilization of resources; recommend changes to improve system efficiency.Interview users to determine requirements; draft and present proposed designs for software and/or hardware.Assist in the preparation of project estimates, requirements and specifications.Troubleshoot hardware and/or software problems and provide corrective actions.Write documentation for PC/network users to support software application usage, user manuals, and documentation for database program users.Participate in training system users in proper operational use of system.

South Jordan, Ut, Us

Research and perform in-depth data validation on data added to the softwarecatalog.Resolved data discrepancies within the software catalog.Served as primary contact for our OEM partners and our in-house supportteam to assist in product identification issues.Worked closely with Product and Development teams to diagnose/test/fixproblems with our inventory agent.Collaborated in the design of our in-house database scan tool.Composed and drafted documentation on software catalog publication.Ran reports and provided in-depth analysis on data .Brought forth excellent oral communication and interpersonal skills.Worked to honor the company mission and adhere to all standards.

Seattle, Wa, Us

Diagnose and troubleshoot customer credit card terminals.Program, configure, and deploy customer credit card terminals, internetgateways, and point-of-sale systems.Assisted customers, sales reps, and sales support with credit processorintegration and point-of-sale integration.Performed on-site technical support and installs for local merchants.Managed and created company tech support training guides.Provided tech training to new employees. Also conducted meeting with salesreps on the use and procedure of setting up Point of Sale systems and InternetGateways.Log tech support requests into company ticket system.Provide on-call emergency 24 hour technical support.Consult and setup Gravity Payments exclusive gateway that integrates withmultiple credit processors and has advanced security options.Developed technical relations between Gravity Payments and Pax terminals.Point person for establishing a solid user base for these credit card terminals.Back-up Systems Administrator.

Full Stack Bootcamp

Bachelor Of Education - Bed, Computer And Information Sciences And Support Services