Project Management consultantRetail Sales and Rental ConsultantCrm management BDM management Property/Facility ManagementRenovations Management

*Implemented manual maintenance management system to streamline work , preventative service schedules, and effective use of manpower, resulting in improved efficiency and reduced downtime.*Led initiatives to enhance fire and life safety protocols, energy management practices, and electrical system maintenance.*Developed supplier standards and collaborated with the purchasing department to ensure compliance with ISO requirements.*Successfully reduced chiller energy usage by… Show more *Implemented manual maintenance management system to streamline work , preventative service schedules, and effective use of manpower, resulting in improved efficiency and reduced downtime.*Led initiatives to enhance fire and life safety protocols, energy management practices, and electrical system maintenance.*Developed supplier standards and collaborated with the purchasing department to ensure compliance with ISO requirements.*Successfully reduced chiller energy usage by implementing staging techniques, resulting in significant cost savings.*Managed facility maintenance tasks, including lights, receptacles, power panels, and troubleshooting minor HVAC issues, while consistently meeting project deadlines and budgetary constraints.*Oversee all building systems with attention to fire and life safety, energy management, HVAC, electrical systems.*Set supplier standards to support purchasing department in maintaining purchasing ISO requirements.*Reduce chiller energy usage by staging .*Maintain facilities such as lights, receptacles, power panels, minor troubleshooting of HVAC units and s while completing projects on time & on budget.*Consult with accounting and purchasing personnel to establish purchases within CMMS system and interface with existing ERP or accounting software Show less

*Oversaw day-to-day operations and maintenance of a private residence, ensuring a high standard of cleanliness and functionality.*Coordinated with external service providers to maintain water, sanitation, electrical systems, and other essential facilities.*Implemented preventive maintenance schedules to minimize downtime and prolong the lifespan of equipment and facilities.*Supervised support staff and maintained a safe and secure environment for residents, ensuring compliance with… Show more *Oversaw day-to-day operations and maintenance of a private residence, ensuring a high standard of cleanliness and functionality.*Coordinated with external service providers to maintain water, sanitation, electrical systems, and other essential facilities.*Implemented preventive maintenance schedules to minimize downtime and prolong the lifespan of equipment and facilities.*Supervised support staff and maintained a safe and secure environment for residents, ensuring compliance with legal and HSE regulations. Show less

* In conjunction with School Operations Manager, develop a cost-effective system for cleaning, repair and maintenance of school facilities, both during term time and out of term.*Developed and implemented a cost-effective system for cleaning, repair, and maintenance of school facilities, resulting in improved operational efficiency and cost savings.*Coordinated building maintenance activities, ensuring compliance with safety regulations and relevant ministry guidelines.*Conducted… Show more * In conjunction with School Operations Manager, develop a cost-effective system for cleaning, repair and maintenance of school facilities, both during term time and out of term.*Developed and implemented a cost-effective system for cleaning, repair, and maintenance of school facilities, resulting in improved operational efficiency and cost savings.*Coordinated building maintenance activities, ensuring compliance with safety regulations and relevant ministry guidelines.*Conducted regular assessments of essential facilities and equipment, coordinating with procurement to maintain high-quality maintenance contracts.*Effectively managed ancillary employees and subcontractors, ensuring adequate coverage and efficient workflow.*Supervised the operations of a support staff accommodation facility, prioritizing resident welfare and adherence to policies.* Coordinate all building maintenance issues ensuring that safety and security systems are in place and maintained according to the Preventive Maintenance Schedule and that the water, sanitation and electrical systems are safe and meet relevant Ministry Regulations.* Assess the current condition of electrical, air conditioning, plumbing and other essential facilities and equipment, ensuring regular maintenance and service schedules are followed. Liaise with procurement team to consolidate all annual maintenance contracts and maintain the expected quality from all suppliers.* In conjunction with the School Operations Manager, coordinate and supervise, where appropriate, the allocation of work, and formulation of work schedules of ancillary employees and sub-contractor personnel to ensure adequate coverage at all times.* Supervise the day to day operations of the allocated support staff accommodation facility ensuring that residents’ welfare is maintained at all times and that all legal, HSE and related policies are adhered to thereby providing a safe and secure environment for the residents. Show less

• Spearheaded project delivery and design for fast tracked mall fit out kiosk projects and the soft kids play area, in a cost conscious environment.Led project delivery and design for fast-tracked mall fit-out kiosk projects, effectively coordinating with stakeholders to ensure successful completion within budget and timeline.Developed the operations strategy and managed the budget for the WTCM Abu Dhabi project, successfully overseeing its smooth opening.Resolved issues with projects… Show more • Spearheaded project delivery and design for fast tracked mall fit out kiosk projects and the soft kids play area, in a cost conscious environment.Led project delivery and design for fast-tracked mall fit-out kiosk projects, effectively coordinating with stakeholders to ensure successful completion within budget and timeline.Developed the operations strategy and managed the budget for the WTCM Abu Dhabi project, successfully overseeing its smooth opening.Resolved issues with projects falling behind schedule by re-establishing guidelines, timelines, and resource allocation while managing client expectations.Negotiated cost containment strategies, optimizing resource management for each kiosk.Acted as the main point of escalation for complex problems, assessing root causes and implementing effective resolutions.• Assisted with initial project planning and co ordinated with all parties involved to ensure successful project delivery on time and within budget.• Set up the initial operations strategy and plan for the WTCM Abu Dhabi. Set up the framework and was responsible for the management of the project budget and spend. Responsible for the smooth and successful opening of the WTCM Centre site.• Project managed and implemented remedies for projects that were falling behind schedule; re-set guidelines, timelines, resources and ensured client expectations were managed. 
• Negotiated and created cost containment strategies to ensure resource management were optimized for each kiosk.• Acted as the main point of escalation for complex problems, both of a technical and non-technical nature, assisted in the assessment of the root cause and the resolution of problems. • Prepared and delivered presentations and reports at all stages of a project. Show less

• Developed and implemented the strategic plan and overall catering logistics and operations for the new food service and activities department. Managed 12 food and beverage and 2 retail outlets, ensured that the overall business goals were met.• Ensured quality and health and safety levels. Developed and implemented strategic plans for catering logistics and operations, managing multiple food and beverage outlets and achieving daily revenues of AED 80,000.Ensured compliance with… Show more • Developed and implemented the strategic plan and overall catering logistics and operations for the new food service and activities department. Managed 12 food and beverage and 2 retail outlets, ensured that the overall business goals were met.• Ensured quality and health and safety levels. Developed and implemented strategic plans for catering logistics and operations, managing multiple food and beverage outlets and achieving daily revenues of AED 80,000.Ensured compliance with quality, health, and safety standards for over 800 meals per day, improving operational efficiencies by 10% and reducing errors by 20%.Designed and implemented robust service objectives, including SOP guidelines for outlet setups and service delivery.Managed catering budget, negotiated with suppliers, and ensured optimal resource allocation.Led a team of over 80 staff, focusing on manpower planning, training, and team development. Ions when required as duty manager including supervision of staff, customer service, preventative maintenance, appearance standards, loss control, and financial budgeting/reporting to ensure a positive experience for each customer and staff member. Show less

• Responsible for overall operations plans for the beach and restaurant initiatives. Managed 4 coffee shop concepts, including all outside Leisure, attraction and F&B operations.Oversaw beach and restaurant operations, managing four coffee shop concepts and outside leisure, attraction, and F&B operations.Ensured high-quality food operations through effective operational management support and execution.Managed daily operations, maintaining consistency in service, safety, and… Show more • Responsible for overall operations plans for the beach and restaurant initiatives. Managed 4 coffee shop concepts, including all outside Leisure, attraction and F&B operations.Oversaw beach and restaurant operations, managing four coffee shop concepts and outside leisure, attraction, and F&B operations.Ensured high-quality food operations through effective operational management support and execution.Managed daily operations, maintaining consistency in service, safety, and sanitation.Implemented a wastage control program and food recycling initiatives, reducing costs by 15% and minimizing waste by 10%.Responsible for facility maintenance, ensuring equipment functionality and adherence to health and safety regulations.Monitored performance through regular reporting and effectively managed P&L and cash flow.• Delivered high-quality food operations by providing the full spectrum of operational management support and execution.• Responsible for the day-to-day operational management of the establishments and the delivery of high quality services.• Executed a high quality food program that met cost targets and operating standards, while ensuring consistency across service, delivery, safety and sanitation.• Ensured weekly product inventory and ordering was executed and accurate. • Rolled out a wastage control program in hand with food recycling initiatives. Reduced costs by 15% and reduce wastage by 10%.• Ensured all facilities and equipment were well maintained and prevention maintenance was executed.• Assessed and reported on weekly, monthly and quarterly performance. Full P&L management and cash flow management.• Recruited, trained and developed all staff. Executed onboarding training, roster management, annual leave and monthly wages. Show less

• Responsible for the delivery and allocation of resources to support the supply chain management activities. Oversaw supply chain management activities, allocating resources and driving process improvements across all suppliers.• Led supply chain assessments, streamlining delivery and inventory levels to increase accuracy and optimize costs.Managed demand planning, forecasts, and budgets to align with business objectives.Supervised and mentored supply chain team members, fostering… Show more • Responsible for the delivery and allocation of resources to support the supply chain management activities. Oversaw supply chain management activities, allocating resources and driving process improvements across all suppliers.• Led supply chain assessments, streamlining delivery and inventory levels to increase accuracy and optimize costs.Managed demand planning, forecasts, and budgets to align with business objectives.Supervised and mentored supply chain team members, fostering professional growth and ensuring effective collaboration.• Led supply chain assessments, provided analytical expertise to streamline delivery and inventory levels across all suppliers and drove supply chain developments for business.• Supervised demand planning activities, forecasts and budgets, initiated process improvements in order to increase accuracy while consolidating demand plans. Show less

*Managed all aspects of outlet operations, including staffing, inventory management, and customer service.*Developed and implemented operational improvements based on industry trends and customer feedback.*Maintained high standards of quality, hygiene, and safety, complying with health and safety regulations.*Managed employee relations, recruitment, training, and development initiatives.*Collaborated with chefs to plan menus, control costs, and ensure consistent quality.

- Managed the Outlet in term of staffing, cash flow, ingredient stocking, foods and beverages, quantity and quality and Advertising and Promotion.- Effectively identified areas of improvements, analyzing past and present food and beverages trend, and successfully implementing changes to the quality, quantity and food delivery based on the company’s standard operating procedure (SOP) at the Outlet.- Managed all aspects of employee relations, including manpower planning, recruitment… Show more - Managed the Outlet in term of staffing, cash flow, ingredient stocking, foods and beverages, quantity and quality and Advertising and Promotion.- Effectively identified areas of improvements, analyzing past and present food and beverages trend, and successfully implementing changes to the quality, quantity and food delivery based on the company’s standard operating procedure (SOP) at the Outlet.- Managed all aspects of employee relations, including manpower planning, recruitment, employee development, training, remuneration administration, etc.-Addressed critical issues pertaining to client servicing, resolved complaints and ensured issues are resolved to the satisfaction of both parties.- Worked with chefs and other personnel to plan menus that are flavorful and popular with customers, whilst supervising portion control to minimize waste, purchasing supplies and estimating food and beverage costs, performing frequent checks to ensure consistent high quality of preparation and service.-Enforced sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas, thus complying with all health and safety regulations.- Review and monitor, with bookkeeper or other financial personnel, expenditures to ensure that they conform to budget limitations. Show less

Spearheaded a group of individuals in training seminars and workshops to empower them with skills mentioned below: Conducted training seminars and workshops on various hospitality topics, including food service, preparation, housekeeping, and food safety.- Food Service- Food Preparation- Housekeeping- Food Safety